Remote Bilingual Inside Sales (English/Spanish)

Native Pest Management; Santiago de Querétaro; Remoto; MXN 782.000 - 1.267.000; Tempo pieno

Vantaggi offerti da questo lavoro

10 days PTO first year

Paid Holidays

Paid Training

Employee Referral Bonus

Aguinaldo Bonus

Descrizione del lavoro

Native Pest Management is seeking a polite and professional bilingual Inside Sales Representative to convert pre-qualified leads into new customers and nurture existing clients. This role is remote only and requires excellent listening and communication skills with an outgoing personality to build instant rapport and drive sales.

Responsibilities include handling inbound/outbound calls, qualifying needs, presenting services, creating accounts, collecting payments, scheduling inspections, and

Competenze

• Previous inside sales experience is required.
• Strong high-speed Wi-Fi and good microphone/headset.
• Typing test will be conducted; minimum 50 WPM and 90% accuracy.
• Bilingual in English/Spanish is required.
• Ability to calculate basic math.

Mansioni

• Answers and manages inbound/outbound sales calls.
• Qualify calls, build rapport, determine sales need and provide information on company products and services following call flow guidelines.
• Attain Conversion goals of lead to call and positive action and other performance metrics including booking rate and monthly revenue sold.
• Sells residential pest control services and other services aligned with standard operating procedures.
• Creates service accounts for new customers.
• Collects credit card on auto-pay for all new accounts sold.
• Schedules inspections and/or quality control visits for sales inspectors and technicians.
• Navigating multiple programs simultaneously, entering data real time, placing orders, searching existing accounts, all while comfortably maintaining a friendly conversation.
• Attain Monthly Development Plan goals regularly.
• Enters lead information into databases accurately.
• Deliver top of the line assistance to current customers with our one-call resolution guarantee.

Conoscenze

Inside sales

Bilingual EN/ES

Typing 50 WPM

Google Suite

Communication skills

Customer service

Strumenti

Google Sheets

Google Docs

Gmail

Descrizione del lavoro

Native Pest Management is seeking a polite and professional bilingual Inside Sales Representative to convert pre-qualified leads into new customers and nurture existing clients. This role is remote only and requires excellent listening and communication skills with an outgoing personality to build instant rapport and drive sales.

Responsibilities include handling inbound/outbound calls, qualifying needs, presenting services, creating accounts, collecting payments, scheduling inspections, and