Remote Admin & Transaction Coordinator - Senior Living

LAdmins; México; Remote; MXN 760,000 - 1,158,000; Full time

Benefits offered by this job

Permanent Work from Home

Paid Time Off

Monthly Performance Bonus

Annual Bonus

Job summary

LAdmins in Mexico seeks an Administrative Assistant & Transaction Coordinator to support a U.S.-based concierge case management firm guiding older adults through senior living transitions.

You will own each client's move from intake to move-in, coordinate tours and paperwork, manage schedules, and maintain records while communicating calmly with families.

This full-time remote role offers permanent work from home, PTO, monthly and annual bonuses, and training, with US Pacific hours.

Qualifications

• 2+ years in administrative, customer service, coordination, or client-facing role.

Responsibilities

• Coordinate end-to-end transaction coordination from intake to move-in.
• Manage client and family communications via phone and email.
• Conduct post-move follow-up and log touchpoints.
• Maintain referral partner relationships and update records.
• Provide executive and administrative support including calendar management.
• Support case management, billing, invoicing, and gather documentation.

Skills

Administrative experience

English proficiency

Phone communication

Written communication

Time management

Microsoft 365 proficiency

HIPAA training

Remote work discipline

Tools

CRM software

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Job description

LAdmins in Mexico seeks an Administrative Assistant & Transaction Coordinator to support a U.S.-based concierge case management firm guiding older adults through senior living transitions.

You will own each client's move from intake to move-in, coordinate tours and paperwork, manage schedules, and maintain records while communicating calmly with families.

This full-time remote role offers permanent work from home, PTO, monthly and annual bonuses, and training, with US Pacific hours.