Regional Self-Service Operations Lead

PPG Industries; Cuautitlán; On-site; MXN 900,000 - 1,200,000; Full time

Job summary

PPG in Guadalajara seeks a Regional Self-Service Coordinator to oversee the self-service channel in the assigned region, ensuring proper execution at the point of sale, team development, and achievement of commercial objectives aligned with Divisional Management. The role requires a Bachelor's degree, 3+ years in self-service/retail, strong market knowledge, and team leadership.

English at an intermediate level and proficiency with Office/CRM tools are expected.

Qualifications

• Bachelor's degree required in a related field.
• At least 3 years in self-service/retail channel.
• Strong market knowledge and team management skills.
• Advanced proficiency with Office/CRM tools and intermediate English.

Responsibilities

• Ensure implementation of commercial strategies and brand visibility at POS.
• Supervise field activities of executives/advisors and validate performance.
• Manage KPIs (sell-out, coverage, execution) and quota achievement.
• Lead and develop a team of up to 130 advisors and 3–4 executives.
• Coordinate recruitment and talent retention to reduce turnover.
• Report results and propose action plans to drive growth.

Skills

Self-service/retail channel experience

Team management

English (Intermediate)

Education

Bachelor's degree in Business Administration/Marketing/Engineering

Tools

Office/CRM tools

Job description

PPG in Guadalajara seeks a Regional Self-Service Coordinator to oversee the self-service channel in the assigned region, ensuring proper execution at the point of sale, team development, and achievement of commercial objectives aligned with Divisional Management. The role requires a Bachelor's degree, 3+ years in self-service/retail, strong market knowledge, and team leadership.

English at an intermediate level and proficiency with Office/CRM tools are expected.