Regional RME & Maintenance Lead, SSD MX

Amazon Inc.; Ciudad de México; On-site; MXN 1,500,000 - 3,200,000; Full time

Job summary

Amazon MX is seeking an Regional RME Manager to own reliability, maintenance, and engineering operations across the SSD MX network. The role involves budget ownership, remote monitoring of cold storage, and leading a growing maintenance organization within the AMS framework.

The candidate will define RME strategies, scale coverage across SSD nodes, manage 3rd party vendors, and collaborate with AMZL RME, SSD Operations, and Quality Assurance teams to ensure food safety and reliability.

Qualifications

• Bachelor's degree or equivalent in a related field.
• 1+ years of industrial maintenance experience.
• 1+ years of direct leadership/supervisory experience.
• 3+ years of managing department spend and labor budgets, performing root cause analysis (RCA), and implementing continuous improvement (CI) experience.
• Experience with English-language communication, written and verbal.

Responsibilities

• Own end-to-end building and facilities maintenance across all SSD nodes in MX— standalone and co-located within existing Delivery Stations.
• Ensure a safe work environment applying Amazon Safety Policy, PtW, LOTO standards, and VSOP procedures.
• Lead equipment maintenance for cold-chain infrastructure (walk-in coolers, freezers, refrigerated display units), HVAC-R systems, conveyors, workstations, labeling machines, PLC control systems, and electrical systems.
• Implement and operate remote monitoring systems for cold storage—temperature tracking, alarm management, and rapid response protocols to ensure food safety compliance and prevent temperature excursions.
• Develop and deploy Preventive Maintenance routines aligned with AMS standards, with focus on cold-chain asset criticality.
• Implement Condition-Based Maintenance (CBM) on critical cold-chain assets to advance toward predictive maintenance maturity.
• Own the RME launch playbook for new SSD nodes—from Design for Maintainability reviews through commissioning and steady-state handover.
• Scale RME coverage across a rapidly growing network, establishing cluster-based support models.
• Manage 3rd party service providers through structured SLAs, KPI tracking, and regular business reviews.
• Ensure cold storage food safety compliance—temperature monitoring, HACCP-aligned protocols, and regulatory requirements for perishable grocery, partnering with Grocery/Perishables and Quality Assurance teams.
• Own the SSD RME budget for MX (OPEX and CAPEX), drive spare parts optimization, and coordinate vendor negotiations.
• Actively participate in SSD project definition and design reviews—represent RME requirements in new node design, equipment selection, and operational model decisions.
• Define RME strategy for SSD in MX in a new environment.
• Develop maintenance models, gearing ratios, vendor strategies, and technology roadmaps from scratch, adapting as the program evolves.
• Partner cross-functionally with AMZL RME, SSD Operations, Grocery/Perishables, Real Estate, and Automation teams.
• Provide immediate technical guidance to operations during critical events.
• Be a leader within the group and across partner teams—positive, creative, and driven to find solutions in a fast-paced, high-ambiguity environment

Skills

Industrial maintenance

Leadership

Budget management

RCA

CI

English communication

Education

Bachelor's degree

Job description

Amazon MX is seeking an Regional RME Manager to own reliability, maintenance, and engineering operations across the SSD MX network. The role involves budget ownership, remote monitoring of cold storage, and leading a growing maintenance organization within the AMS framework.

The candidate will define RME strategies, scale coverage across SSD nodes, manage 3rd party vendors, and collaborate with AMZL RME, SSD Operations, and Quality Assurance teams to ensure food safety and reliability.