RAN & Transport Technical Authority – Automation Lead

Ericsson AB; Santiago de Querétaro; Hybrid; MXN 1,000,000 - 1,600,000; Full time

Job summary

Ericsson Mexico is seeking a Technical Authority Expert in Querétaro to provide domain expertise across Create, Sustain and Evolve lifecycle stages for RAN and Transport services. You will drive technical solutions, automation initiatives, and support complex incident resolution.

The role requires strong English communication, leadership across design, build, test, operate, and continuous improvement phases, and collaboration with E2E experts and partners.

Qualifications

• Experience delivering RAN and transport domain expertise across lifecycle stages (Create, Sustain, Evolve).
• Ability to translate business requirements, SLAs and customer needs into technical solutions.

Responsibilities

• Lead technical activities across lifecycle for RAN and Transport services.
• Develop and improve automation solutions and service delivery methodologies.
• Provide domain expertise to support and analytics teams while coaching others.
• Perform trend analysis, event correlation and complex troubleshooting to detect failures.
• Support incident, problem, change, security management and escalation processes.

Skills

RAN support

LTE/5G expertise

Automation & analytics

English fluency

Technical leadership

Job description

Ericsson Mexico is seeking a Technical Authority Expert in Querétaro to provide domain expertise across Create, Sustain and Evolve lifecycle stages for RAN and Transport services. You will drive technical solutions, automation initiatives, and support complex incident resolution.

The role requires strong English communication, leadership across design, build, test, operate, and continuous improvement phases, and collaboration with E2E experts and partners.