RAN & Transport Technical Authority

Ericsson; Santiago de Querétaro; Presencial; MXN 900.000 - 1.300.000; Jornada completa

Descripción de la vacante

Ericsson seeks a Technical Authority Expert to provide domain expertise and operational support across Create, Sustain, and Evolve lifecycle in line with the Ericsson Operations Engine. You will act as a trusted technical authority for RAN and Transport, supporting service assurance, incident resolution, automation, analytics and continuous service evolution.

You will work with domain support, automation teams, E2E Service Experts, customers, suppliers and partners to ensure resilient service

Formación

• Strong LTE/5G RAN expertise required.
• Fluent English communication is essential.
• Ability to lead across design, build, test, operate, and improve phases.
• Experience with automation, analytics, use-case development and MOP preparation.
• Knowledge of federated automation frameworks or similar tooling.
• Proven problem-solving including root-cause and trend analysis.
• Experience supporting incident, change, security and escalation processes.
• Ability to diagnose interdomain issues across multiple domains.
• Define and apply KPIs and customer experience actions.
• Strong stakeholder management and cross-domain collaboration.

Responsabilidades

• Lead technical activities across Create, Sustain, and Evolve lifecycle for RAN and Transport services.
• Develop and improve automation solutions and service delivery methods.
• Provide domain expertise to support and analytics teams and coach others.
• Perform trend analysis and complex troubleshooting to detect failures and drive restoration.
• Support incident, problem, security management and third-party coordination.
• Conduct change impact analyses and support complex change execution.
• Analyze software updates, assess impacts, and prepare deployment procedures.
• Assist asset/configuration management and patch introduction.
• Drive process improvements and cross-domain collaboration.

Conocimientos

RAN LTE/5G

Automation

Analytics

Use-case development

Federated Automation Framework

Root-cause analysis

Incident/problem/change management

Interdomain diagnostics

KPIs reporting

Stakeholder management

Continuous service evolution

Descripción del empleo

Ericsson seeks a Technical Authority Expert to provide domain expertise and operational support across Create, Sustain, and Evolve lifecycle in line with the Ericsson Operations Engine. You will act as a trusted technical authority for RAN and Transport, supporting service assurance, incident resolution, automation, analytics and continuous service evolution.

You will work with domain support, automation teams, E2E Service Experts, customers, suppliers and partners to ensure resilient service