Quality Engineer: Drive Customer-Centric Automotive Quality

Gentherm; Celaya; Presencial; MXN 420.000 - 640.000; Jornada completa

Descripción de la vacante

Gentherm México, a global leader in thermal management and automotive comfort technologies, seeks a Quality Engineer for Celaya, with presence in Acuña and Monterrey. This role focuses on customer trust through proper complaint handling, corrective actions, and rigorous quality documentation to sustain business continuity.

You will drive root cause analysis (8D, 5Why), manage PPAP/IMDS/engineering changes, and coordinate with Production, Engineering, maintenance, and testing to close issues.

Formación

• Proven experience with automotive quality systems (IATF 16949).
• Experience with PPAP, APQP, FMEA and MSA.
• Strong documentation and root-cause analysis skills.

Responsabilidades

• Respond to and follow up on customer complaints, ensuring root cause analysis and defining corrective actions.
• Issue and manage quality documentation: PPAP, IMDS, engineering changes, and deviations.
• Coordinate and follow up on customer complaints, ensuring their implementation and closure.
• Lead customer meetings, audits, and scorecard reviews to drive improvements.
• Maintain open, timely communication with customers and internal teams.

Conocimientos

IATF 16949

APQP/PPAP

FMEA

8D problem solving

Documentation

Cross-functional collaboration

Herramientas

IMDS

SAP

Descripción del empleo

Gentherm México, a global leader in thermal management and automotive comfort technologies, seeks a Quality Engineer for Celaya, with presence in Acuña and Monterrey. This role focuses on customer trust through proper complaint handling, corrective actions, and rigorous quality documentation to sustain business continuity.

You will drive root cause analysis (8D, 5Why), manage PPAP/IMDS/engineering changes, and coordinate with Production, Engineering, maintenance, and testing to close issues.