Senior Quality Engineer

Gentherm; Ciudad Acuña; On-site; MXN 420,000 - 660,000; Full time

Job summary

Gentherm is seeking a Senior Quality Engineer to lead quality activities during product launch and ongoing production in our Mexico operations. You will supervise Quality Engineers and drive PPAP submissions, corrective actions, and robust quality controls across the manufacturing process.

Ideal candidates have hands-on experience with automotive quality systems, Core Tools, and strong problem solving. This role requires coordination with suppliers and internal teams to ensure conformance to

Qualifications

• Degree in Engineering required.
• 4–5 years’ automotive quality systems experience.
• Knowledge of ISO 9000 & IATF 16949.
• Strong problem solving and analytical skills.
• Experience with Core Tools APQP, PPAP, SPC, MSA and FMEA.
• Proficient in Microsoft Office applications (Excel, Word, PowerPoint).
• Excellent oral and written communication and leadership skills.

Responsibilities

• Coordinate PPAP activities and ensure timely responses to client requirements.
• Manage the customer complaint handling system and problem-solving methodologies.
• Oversee Customer Service activities regarding product quality.
• Keep databases updated on corrective and preventive actions (internal and external).
• Coordinate quality planning activities and establish quality procedures.
• Identify resources, processes, equipment, and skills to meet quality requirements.
• Maintain documentation for PPAP processes and sample products.
• Ensure adherence to your company’s quality system and procedures.

Skills

Problem Solving

Statistical Tools

APQP/PPAP/SPC/MSA/FMEA

Office Tools

Leadership

Oral and Written Communication

Education

Engineering degree

Tools

Microsoft Office (Excel/Word/PowerPoint)

Job description

Your Career. Your Impact. Your Future. At Gentherm, we believe the next big breakthrough begins with you. As a global leader in thermal management and pneumatic comfort technologies, we develop advanced systems that deliver meaningful solutions to enhance health, wellness, comfort, and efficiency in everyday life. Our products and innovations are created for you, by you.

Your Career. Your Impact. Your Future. At Gentherm, we believe the next big breakthrough begins with you. As a global leader in thermal management and pneumatic comfort technologies, we develop advanced systems that deliver meaningful solutions to enhance health, wellness, comfort, and efficiency in everyday life. Be part of our team where a human-centric mindset drives everything we do—from the technologies we build to the careers we support. With decades of expertise, we have pioneered advanced solutions that have become a standard expectation for consumers around the world. The same thoughtful approach we take in developing our technologies guides how we support your career: purposeful, impactful, and tailored to you. Because when you thrive, innovation thrives.

SENIOR QUALITY ENGINEER

IMPACT and OPPORTUNITY

Directly responsible, through the supervision of Quality Engineers, for the implementation of necessary systems and controls in the production process to ensure the conformity of the product and process with the client's requirements, participating from the early stages of launch with responsibility direct in the realization and submission of PPAP to clients as well as the implementation of corrective actions at any stage of the process to correct non-conformities of the product, process or system. Responsable directo por medio de la supervision de Ingenieros de Calidad, de la implementación de sistemas y controles necesarios en el proceso de produccion para asegurar la conformidad del producto y proceso con los requerimientos del cliente , participando desde las etapas tempranas de lanzamiento con reponsabilidad directa en la realizacion y sumision de PPAP a los clientes asi como la implementacion de acciones correctivas en cualquier etapa del proceso para corregir no conformidades del producto, proceso o Sistema.

Essential Functions And Responsibilities

• Coordinate the activities of the Production Parts Approval Process (PPAP), ensuring that quality engineers meet response times and specific customer requirements.
• Manage the customer complaint handling system ensuring that quality engineers use appropriate problem-solving methodologies.
• Manage Customer Service activities regarding product quality.
• Keep the databases updated regarding the status of corrective and preventive actions, both internal and external.
• Coordinate quality planning activities.
• Establish and maintain documented product quality procedures.
• Identify and acquire any controls, processes, equipment (including equipment inspection and testing), accessories, resources and skills necessary to meet the required quality.
• Identify and prepare product quality records.
• Manage the development and preservation of documentation related to the Production Parts Approval Process as well as representative samples of these process.
• Preserve documentation of quality plans as indicated by document and data retention procedures.
• Define and establish measurement techniques and sampling plans.
• Define and establish reaction plans when the acceptance criterion is not met.
• Identify and implement statistical verification/validation methods where applicable or as indicated by quality plans.
• Document corrective and preventive actions according to documented procedures.
• Apply documented procedures regarding handling customer complaints.
• Participate in activities related to the Advanced Quality Planning process according to the phases that indicate involvement.
• Comply and satisfy specific customer requirements.
• Identify the need to use statistical techniques to control processes, products.
• Update, as necessary, quality control, inspection and testing techniques, including the development of new instrumentation.
• Define adequate identification and verification at appropriate stages in the realization of the product.
• Apply and comply with the requirements of the quality system.
• Comply with assignments from the Quality Supervisor.
• Participate in the physical inventories that are organized in the company.

Minimum Qualifications

• Degree in Engineering
• 4 to 5 years’ experience in the automotive industry focusing on quality systems.
• Knowledge in ISO 9000 & IATF 16949.
• Knowledge of Problem Solving .
• Knowledge in Statistical Tool.
• Knowledge in Core Tools (APQP, PPAP, SPC. MSA y FMEA) .
• Use of Office (Excel, Word, Power Point).
• Leadership, organization and sense or urgency.
• Oral and Written Communication.

Preferred Qualifications

• Language skills English Advanced
• At Gentherm México, we offer more than a job — we offer a path to make a difference. With plants in Acuña, Celaya, and Monterrey, we’re strategically positioned in Mexico’s automotive industry and part of a global team shaping the future of mobility.
• We value innovative, execution-driven talent and offer a safe, inclusive, and growth-focused workplace where you can develop cutting-edge automotive technologies.

Gentherm is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, age, national origin, genetic information, sexual orientation, gender identity, disability, or protected veteran status