Project Manager

ABB; San Pedro Garza García; On-site; MXN 700,000 - 1,000,000; Full time

Job summary

ABB in San Pedro, Nuevo Leon, Mexico is seeking a Project Operations Manager to lead sales support strategy, oversee bids, and coach the Sales Support team. You will provide technical and commercial support to internal and external customers, align with ABB standards, and drive on-time delivery across multiple electrical projects.

The role requires advanced English, familiarity with Salesforce and ERP tools, and strong stakeholder management to coordinate with Sales Managers, Project Managers

Qualifications

• Bachelor’s degree in Electrical, Mechanical, Mechatronic, or related engineering field.
• 5+ years of experience as a project manager in electrical, automotive, or manufacturing industries.
• Knowledge of Salesforce, SAP (ERP), and Microsoft Project.
• PMP certification is a plus.
• Experience managing 15+ simultaneous projects (low-voltage products and construction projects for schools, hospitals, etc.).
• Experience managing stakeholder relationships (interacting with clients and external parties).
• Knowledge and application of ABB products; ability to read electrical and single-line diagrams.
• Customer care, automation, and process improvement skills; ability to interface and build strong relationships with customers and management.
• Advanced English proficiency required.

Responsibilities

• Offer technical and commercial support for internal and external customers.
• Oversee estimations, bids, and proposals ensuring alignment with ABB standards.
• Lead, develop, and coach the Sales Support team.
• Translate customer needs into detailed project plans while driving internal execution.
• Plan and implement multiple electrical projects at various customer sites.
• Serve as the primary customer contact for each project and coordinate with stakeholders.
• Prepare and deliver technical presentations and demonstrations for internal staff and customers.
• Provide training on ABB products and solutions.

Skills

Stakeholder management

Customer care

Advanced English proficiency

Education

Bachelor’s degree in Electrical/Mechanical/Mechatronic engineering

Tools

Salesforce

SAP (ERP)

Microsoft Project

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Project Operations Manager

Your Role And Responsibilities (Mandatory)

In this role, you will have the opportunity to adapt and implement sales support strategy for a designated area in accordance with the global support strategy. Each day, you will ensure technical and commercial support for internal and external customers. You will also showcase your expertise by overseeing estimations, bids, and proposals ensuring alignment with ABB standards and targets and leading, developing, and coaching the Sales Support team.

The work model for the role is:

This role is contributing to the Marketing & Sales Organization in San Pedro, Nuevo Leon.

Main stakeholders are Sales Managers, Project Managers & ABB customers.

You will be mainly accountable for:

• Offers technical advice and provides comment on specifications for customers/channels/Sales Engineers regarding ABB products/systems/applications. In this role you will utilize your experience or expertise to solve problems, develop and execute objectives for self and others, and have the ability to effect short-term and some long-term business goals.
• Translate customer needs / requirements into detailed project plans while driving internal execution to meet project targets and on time delivery.
• Plans and implements multiple simultaneous electrical projects at various customer work sites in the US. Identifies and manages opportunities to expand projects in ways that bring value to our customer and satisfy profitability requirements, including change orders. Electrical projects will be focused in the commercial construction markets and may include, but are not limited to, retail, airports, entertainment, hospitals, education (schools, colleges, universities), multi-story residential and water/waste-water treatment plants.
• Serves as the primary customer contact for the duration of each project. May commission, resolve specification issues, handle correspondence, provide periodic updates, ensure customer satisfaction, and negotiate/coordinate with staff as appropriate.
• Prepares and delivers technical presentations and demonstrations for both internal staff and customers on complex product issues. Assemble and customize contractually required documentation at the onset and end of a project.
• Offers product/solution/service-related training to customers and other stakeholders.
• Prepares and checks technical documents for submittal to customers.

Qualifications For The Role (Mandatory)

• Bachelor’s degree in Electrical, Mechanical, Mechatronic, or a related engineering field.
• 5+ years of experience as a project manager in the electrical, automotive, or manufacturing industries.
• Knowledge of Salesforce, SAP (ERP), and Microsoft Project.
• PMP certification is a plus.
• Experience managing 15+ simultaneous projects (involving low-voltage products and construction projects for schools, hospitals, etc.).
• Experience managing stakeholder relationships (interacting with clients and external parties).
• Knowledge and application of ABB products; ability to read electrical and single-line diagrams.
• Customer care, automation, and process improvement skills; ability to interface and build strong relationships with customers and management.
• Advanced English proficiency required for the role.

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