Program Manager II - Vendor Excellence & Automation

Servicios Comerciales Amazon Mexico S. De R.L. De C.V.; Xico; On-site; MXN 900,000 - 1,300,000; Full time

Job summary

Servicios Comerciales Amazon Mexico S. De R.L. De C.V. seeks a Program Manager II to lead the WePay Vendor Excellence initiative, coordinating with vendors, Fulfillment Centers, Retail and ATS to drive improvements and scalable solutions in Mexico.

You will automate vendor communications, use data to prevent issues, and partner with senior leaders to ensure on-time delivery and cost efficiency as volume grows 30% in 2027.

Qualifications

• Bachelor's degree.
• 3+ years of program or project management experience.
• 3+ years cross-functional work with tech and non-tech teams.
• 3+ years of defining and implementing data-driven process improvements.
• Advanced Excel skills (Pivot Tables, VLOOKUP) and SQL.
• Experience defining program requirements and using data to drive improvements.
• Fluent in English (written and spoken).

Responsibilities

• Own end-to-end WePay vendor two-way communication automation.
• Define requirements, deploy AI-based replies, and measure reductions in manual effort.
• Negotiate unloading commitments with Fulfillment Center leadership using data.
• Build capacity forecasts by season and disruptions; coordinate with ATS for peak events.
• Lead weekly risk reviews to prevent failed pickups.
• Partner with Retail on vendor volume, readiness, and Freight Allowance improvements.
• Write data-backed documents to present projects and secure stakeholder alignment.
• Own program metrics and scale to absorb 30% volume growth with the same team.

Skills

Cross-functional collaboration

Data-driven decision making

English fluency

Program management

Process improvement

Education

Bachelor's degree

Tools

Excel

SQL

Job description

Servicios Comerciales Amazon Mexico S. De R.L. De C.V. seeks a Program Manager II to lead the WePay Vendor Excellence initiative, coordinating with vendors, Fulfillment Centers, Retail and ATS to drive improvements and scalable solutions in Mexico.

You will automate vendor communications, use data to prevent issues, and partner with senior leaders to ensure on-time delivery and cost efficiency as volume grows 30% in 2027.