Program Delivery Manager

EPAM Systems, Inc.; México; A distancia; MXN 1.200.000 - 2.100.000; Jornada completa

Descripción de la vacante

EPAM Systems, Inc. seeks a Program Delivery Manager to lead a global digital modernization program, overseeing loyalty, mobile commerce, and digital payment integrations. You will drive end-to-end delivery across multiple regions, aligning with product leaders to achieve strategic KPIs.

The role demands executive presence, strong governance, and experience managing multi-vendor, cross-geography teams within Agile/SAFe. Global collaboration and impactful change are core to success.

Formación

• 3+ years leading large-scale programs with P&L control.
• Expertise in Agile/SAFe at scale.
• Familiarity with cloud architectures (AWS) and enterprise integration.
• Experience managing multi-country, multi-vendor delivery.

Responsabilidades

• Direct end-to-end program delivery across regions and vendors.
• Establish governance structures, executive reporting, and risk management.
• Act as escalation point for client executives and steering committees.
• Champion Agile/SAFe governance to improve velocity and engineering excellence.
• Manage dependencies across geographies, regulatory environments, and diverse tech stacks.
• Align distributed teams to foster collaboration and clear communication.
• Oversee multi-geo delivery teams including Nearshore/Offshore, architecture, QA, design, and consulting.
• Coordinate with product leaders and global stakeholders on goals and KPIs.
• Ensure realization of business value within budget and timeline constraints.

Conocimientos

Agile/SAFe at scale

Stakeholder management

Executive presence

Multi-vendor leadership

Governance & risk mgmt

SDLC knowledge

English proficiency

Cross-functional leadership

Cloud awareness (AWS)

Herramientas

AWS

Descripción del empleo

We are seeking a Program Delivery Manager to lead the end-to-end delivery of a global digital ecosystem modernization program, encompassing loyalty platforms, mobile commerce, and digital payment integrations. This high-visibility leadership role will drive a large-scale, multi-country digital transformation for a world-class brand, offering strong career growth opportunities within a global delivery organization.ResponsibilitiesDirect end-to-end program delivery, manage project roadmaps, milestones, resource allocation, and cross-project dependencies across multiple regions and vendorsEstablish and maintain robust governance structures, executive reporting, and risk/issue management frameworksAct as the primary escalation point and trusted advisor for the client's executive stakeholders, steering committees, and leadershipChampion Agile/SAFe governance practices to drive continuous improvement, velocity optimization, and engineering excellence across all squadsManage complex dependencies and conflicting priorities across multiple geographies, regulatory environments, and diverse technical stacks, including legacy POS integrationsNavigate scope management and change control in a fast-paced, high-stakes global transformation programAlign distributed multi-cultural teams to foster high collaboration, accountability, and transparent communicationOversee multi-geo, cross-functional delivery teams, including Nearshore/Offshore engineering, architecture, QA, design, and consulting, operating under Agile/SAFe frameworksCoordinate directly with product leaders and global stakeholders to ensure alignment on program goals and KPIsEnsure full realization of the projected business value and strategic KPIs within budget and timeline constraintsRequirements3+ years of experience in Large-Scale Program Management and Delivery Management, including Financial P&L controlExpertise in Agile/SAFe frameworks at scaleFamiliarity with cloud architectures (AWS), enterprise integration patterns, and digital commerce platformsUnderstanding of software development lifecycles (SDLC) in retail or QSR (Quick Service Restaurants) environmentsExceptional executive presence and stakeholder management skillsProven track record leading multi-vendor, multi-geo delivery teams across Nearshore/Offshore modelsSkills in managing complex program governance, executive reporting, and risk/issue management frameworksEnglish proficiency at B2 level or higherWe offerInternational projects with top brandsWork with global teams of highly skilled, diverse peersHealthcare benefitsEmployee financial programsPaid time off and sick leaveUpskilling, reskilling and certification coursesUnlimited access to the LinkedIn Learning library and 22,000+ coursesGlobal career opportunitiesVolunteer and community involvement opportunitiesEPAM Employee GroupsAward-winning culture recognized by Glassdoor, Newsweek and LinkedInEPAM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, protected veteran status, or any other characteristic protected by applicable law.