Senior Business Analyst

EPAM Systems, Inc.; México; A distancia; MXN 600.000 - 1.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare benefits

Paid time off

Upskilling & certification

LinkedIn Learning access

Global career opportunities

Descripción de la vacante

EPAM Systems, Inc. is seeking an experienced Senior Business Analyst to drive digital transformation projects across eCommerce platforms and CMS solutions.

You will lead requirements gathering, process mapping, and solution design while collaborating with cross-functional teams to ensure successful delivery in dynamic environments. You will translate business objectives into clear specifications, create user stories, and support Agile project execution with stakeholders and clients worldwide.

Formación

• Bachelor's degree in Business, IT, Computer Science, or a related field (Master's degree is a plus)
• Minimum 3 years of experience as a Business Analyst with a focus on digital transformation projects
• Strong experience with eCommerce platforms, such as SAP Commerce, Magento, Shopify, or CommerceTools
• Familiarity with CMS tools, including Contentful, Contentstack, WordPress, or similar
• Proven ability to lead requirements gathering for complex systems and create clear, actionable specifications
• Solid understanding of Agile or Scrum methodologies, with experience working in an Agile project environment
• Strong data analysis skills, with the ability to translate data into insights that support business decisions
• Proficiency in business process modeling, BPMN, and workflow diagrams
• Excellent communication and stakeholder management skills
• Experience with digital collaboration and project management tools, such as JIRA, Confluence, or Azure DevOps

Responsabilidades

• Lead the analysis and documentation of business requirements for digital transformation projects, with a focus on eCommerce platforms or CMS solutions
• Collaborate with key stakeholders, including internal teams, clients, and vendors, to understand business objectives and translate them into functional and technical specifications
• Conduct detailed process mapping, gap analysis, and solution design to enhance digital workflows, customer journeys, and business operations
• Ensure alignment between business goals and technology solutions by working closely with Solution Architects, developers, UX designers, project managers, and product owners
• Analyze and document existing systems, processes, and data flows, identifying opportunities for improvement or automation
• Drive the creation of user stories, use cases, and acceptance criteria for projects within an Agile/Scrum environment
• Support and help shape the roadmap of digital transformation initiatives, ensuring scalability, performance, and user experience are optimized
• Perform risk assessments and clearly communicate the potential impact of changes to stakeholders
• Facilitate workshops, presentations, and meetings to gather feedback, align on project goals, and provide ongoing updates
• Contribute to testing phases, ensuring business requirements are met through comprehensive User Acceptance Testing (UAT) and Quality Assurance (QA)

Conocimientos

Requirements gathering

Stakeholder management

Agile / Scrum

Process mapping

Data analysis

Communication

Problem solving

English proficiency

Educación

Bachelor's degree in Business/IT/CS

Herramientas

SAP Commerce

Magento

Shopify

CommerceTools

Contentful

Contentstack

WordPress

JIRA

Confluence

Azure DevOps

Descripción del empleo

We are seeking an experienced Senior Business Analyst with a strong background in digital transformation projects, specifically in eCommerce and Content Management Systems (CMS). This role will involve working closely with cross-functional teams to deliver high-impact projects that drive business growth and digital innovation. The ideal candidate will have a proven track record in gathering and analyzing business requirements, defining solutions, and ensuring successful project delivery in dynamic and evolving environments.ResponsibilitiesLead the analysis and documentation of business requirements for digital transformation projects, with a focus on eCommerce platforms or CMS solutionsCollaborate with key stakeholders, including internal teams, clients, and vendors, to understand business objectives and translate them into functional and technical specificationsConduct detailed process mapping, gap analysis, and solution design to enhance digital workflows, customer journeys, and business operationsEnsure alignment between business goals and technology solutions by working closely with Solution Architects, developers, UX designers, project managers, and product ownersAnalyze and document existing systems, processes, and data flows, identifying opportunities for improvement or automationDrive the creation of user stories, use cases, and acceptance criteria for projects within an Agile/Scrum environmentSupport and help shape the roadmap of digital transformation initiatives, ensuring scalability, performance, and user experience are optimizedPerform risk assessments and clearly communicate the potential impact of changes to stakeholdersFacilitate workshops, presentations, and meetings to gather feedback, align on project goals, and provide ongoing updatesContribute to testing phases, ensuring business requirements are met through comprehensive User Acceptance Testing (UAT) and Quality Assurance (QA)RequirementsBachelor's degree in Business, IT, Computer Science, or a related field (Master's degree is a plus)A minimum of 3 years of experience as a Business Analyst with a focus on digital transformation projectsStrong experience with eCommerce platforms, such as SAP Commerce, Magento, Shopify, or CommerceToolsFamiliarity with CMS tools, including Contentful, Contentstack, WordPress, or similarProven ability to lead requirements gathering for complex systems and create clear, actionable specificationsSolid understanding of Agile or Scrum methodologies, with experience working in an Agile project environmentStrong data analysis skills, with the ability to translate data into insights that support business decisionsProficiency in business process modeling, BPMN, and workflow diagramsExcellent communication and stakeholder management skillsExperience with digital collaboration and project management tools, such as JIRA, Confluence, or Azure DevOpsStrong problem-solving skills and the ability to thrive in fast-paced environmentsGood English proficiency (B2 level or higher), with experience in direct communication with customersWe offerInternational projects with top brandsWork with global teams of highly skilled, diverse peersHealthcare benefitsEmployee financial programsPaid time off and sick leaveUpskilling, reskilling and certification coursesUnlimited access to the LinkedIn Learning library and 22,000+ coursesGlobal career opportunitiesVolunteer and community involvement opportunitiesEPAM Employee GroupsAward-winning culture recognized by Glassdoor, Newsweek and LinkedInEPAM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, protected veteran status, or any other characteristic protected by applicable law.