Program Administrator

Flex; Región Centro; Presencial; MXN 250.000 - 360.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Salary

Life & Medical insurance

Christmas Bonus

Food Coupons

Saving Fund

Life Insurance

Descripción de la vacante

Flex is seeking a Program Administrator in Guadalajara, North Campus, to support key customer accounts and assist the Program Management Manager in daily operations. The role focuses on coordinating activities, ensuring on-time delivery, and maintaining strong customer relationships.

The ideal candidate will have a bachelor’s degree in electronic engineering or related field, advanced English, and proven experience in customer service, problem-solving, and MS Office.

Formación

• Bachelor’s degree in electronic engineering or related field.
• Advanced English requirement.
• Customer service experience is essential.
• Strong problem-solving abilities.
• Proficiency in MS Office (Excel, PowerPoint).
• Experience with reports and KPIs.

Responsabilidades

• Assist in reviewing program proposals to determine time frame, funding, procedures and resources.
• Coordinate with Program Management, Operations and others to outline work plan and assign duties.
• Coordinate activities of Customer Focus Team to ensure progress within schedule and budget.
• Review status reports and adjust schedules or plans as required.
• Prepare program reports for management and clients.
• Travel as needed to customer locations and support continuous improvement initiatives.

Conocimientos

Advanced English

Customer Service

Problem-solving

MS Office

Reports & KPIs

Data entry

Educación

Bachelor’s degree in electronic engineering

Mechatronics Engineering

Related field

Herramientas

MS Office (Excel, PowerPoint)

Descripción del empleo

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Program Administrator located in Guadalajara, North Campus.

Reporting to the Program Management Manager, the Program Administrator role involves Assists with managing key customer accounts in all aspects of the business relationship.

What a typical day looks like:

• Assists in the review of program proposals or plans to determine time frame, funding limitations, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program.
• Confers with appropriate managers within Program Management, Operations and others to outline work plan and to assign duties, responsibilities and scope of authority, and to receive technical advice and resolve problems.
• Works with Program/Engineering Manager to coordinate activities of Customer Focus Team (CFT) members to ensure program progresses on schedule and within prescribed budget, including facilitating the necessary matrix relationships.
• Reviews status reports prepared by Customer Focus Team (CFT) members and modifies schedules or plans as required.
• Prepares program reports for management, client, or others.
• May assist in metric development and tracking.
• Occasional travel to customer locations.
• Drive the team to look for continuous improvement activities that have an impact in the project timeline, cost or daily production activities.
• Follow up on shipments to ensure we meet site and customer guarantees without any delay and coordinate the team to any issue that could generate an impact.

The experience we’re looking to add to our team:

• Bachelor’s degree in electronic engineering, Mechatronics Engineering, or related field
• Advanced English
• Customer Service Experience
• Problem-solving
• MS Office (Excel- Power Point)
• Experience with different kinds of reports and KPI´s
• Demonstrates advanced knowledge of functional concepts and a solid comprehension of Flex policies and procedures.
• Has awareness of the functional impact upon work processes and other functions.
• Use of the following tools may be required: Office Skills: telephones, data entry, office software to include, word processing, spreadsheets, presentation package and database systems.
• Demonstrates advanced functional skills which may be used to conduct on-the-job training and/or guide other employees.

What you’ll receive for the great work you provide:

• Competitive Salary
• Life & Medical insurance
• Christmas Bonus
• Food Coupons
• Saving Fund.
• Life Insurance

AU51

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [e-mail] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).