Production Support Tech Lead: Unix, SQL & Java Expert

Infosys Limited; Región Centro, Ciudad de México, Monterrey, Santiago de Querétaro; Remote; MXN 1,117,000 - 1,676,000; Full time

Job summary

Infosys Limited in Mexico is seeking a Technology Lead to maintain and support critical applications for Global Financial Services clients. You will collaborate across teams to diagnose issues, implement fixes, and ensure service continuity.

The role emphasizes strong Unix/SQL skills, Java/Python knowledge, and effective communication to drive incident resolution and proactive improvements.

Qualifications

• Minimum 3+ years of experience in Applications Support in Unix, SQL & Unix Scripting.
• Knowledge with Java/Python.
• Excellent communication and analytical skills.

Responsibilities

• Work actively with team members to analyze and resolve applications issues.
• Incident Management (incident resolution, stakeholder communication, bridge management, postmortem analysis, and actions items).
• User Ticket management (Backlog review, User interface and manual prioritization).
• Planned/unplanned events - support BCP, Migration, Holiday activities.

Skills

Java

Python

Unix

SQL

Unix Scripting

ITIL

Education

Bachelor's degree or foreign equivalent

Tools

Autosys

Jira

Oracle eBS

Sybase

Job description

Infosys Limited in Mexico is seeking a Technology Lead to maintain and support critical applications for Global Financial Services clients. You will collaborate across teams to diagnose issues, implement fixes, and ensure service continuity.

The role emphasizes strong Unix/SQL skills, Java/Python knowledge, and effective communication to drive incident resolution and proactive improvements.