Precision Order Entry Specialist

Eaton; Santiago de Querétaro; Presencial; MXN 240.000 - 360.000; Jornada completa

Descripción de la vacante

Eaton is seeking an Order Entry Specialist to receive, analyze, and process orders with a focus on accuracy and timely delivery. You will maintain ISO quality standards and communicate with customers via email while collaborating across departments.

The role requires at least one year of customer interaction experience, strong English skills, and familiarity with SAP or Vista. Bachelor’s degree is required, and the position involves on-site work in Querétaro, Mexico.

Formación

• Bachelor's degree required.
• At least 1 year of customer interaction or support experience.
• Strong English reading, listening and writing skills.

Responsabilidades

• Verify accuracy of customer, order and item information by reviewing quotes and POs.
• Maintain daily order schedule and report order progress to ensure timely processing.
• Handle order variances and special cases (product grouping, reserve items, consignments, credit card orders).
• Coordinate with other departments to resolve pricing and quoting issues.
• Enter shipment and notification requirements, apply correct sales credits, and follow entry checklists.
• Support process improvements and cross-training initiatives.

Conocimientos

Teamwork

Customer relations

Adaptability

Educación

Bachelor degree

Herramientas

SAP

Vista

Descripción del empleo

Eaton is seeking an Order Entry Specialist to receive, analyze, and process orders with a focus on accuracy and timely delivery. You will maintain ISO quality standards and communicate with customers via email while collaborating across departments.

The role requires at least one year of customer interaction experience, strong English skills, and familiarity with SAP or Vista. Bachelor’s degree is required, and the position involves on-site work in Querétaro, Mexico.