Prada Store Operations Manager, Mexico & Caribbean

Prada Group; Xico; On-site; MXN 420,000 - 600,000; Full time

Job summary

Prada Group is seeking a qualified professional to coordinate store operations, ensuring adherence to corporate guidelines and procedures across boutiques. The role involves training store and stockroom managers, supervising stock cycles, and delivering accurate reporting to HQ.

The ideal candidate will hold a Bachelor's degree, speak fluent English and Spanish, and bring strong organizational and problem-solving skills to support efficient, compliant store performance.

Qualifications

• Bachelor's degree required.
• Fluent English and Spanish.
• Logical thinking and problem solving.
• Detail oriented.

Responsibilities

• Guarantees the implementation of all store procedures in line with corporate guidelines.
• Trains Store Managers and Stockroom Managers on stockroom procedures.
• Controls sales procedures and ensures compliance with laws.
• Manages cycle count.
• Supervises year-end stocktakes and reports.
• Oversees End of season stock-taking planning and reporting with HQ.
• Supervises half-year orders for uniforms; coordinates with HQ.
• Controls stock and KPI operations and reports to HQ.

Skills

Fluent English

Spanish

Logical thinking

Detail oriented

Education

Bachelor's degree

Job description

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church’s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.

JOB PURPOSE

Guarantees the operating support and coordinates the operating activities related to the Prada Stores, according to the corporate guidelines, policy/procedures.

RESPONSIBILITIES

• To guarantee the implementation of all “procedures” in line with Corporate guidelines and with the “Store Operation Manual” and to supervise them.
• Training the Store Managers and the Stockroom Managers in relation to stockroom management procedures and their updates, making sure that they are adopted and in line with the corporate ones.
• Controlling the implementation of “rules and procedures during the Sales” following Corporate guidelines and the laws in force and to supervise it.
• Controls the management of the “cycle count”
• Supervises all the activities connected with year-end stocktakes, providing appropriate reports in conjunction with the Functions involved.
• Ensures the planning, the management and the control over all activities linked to End of season stock-taking, producing a relevant report in collaboration with the personnel responsible.
• Supervises the half-year order for Fashion and Technical Uniforms to the Headquarters, based on Guidelines and on local needs and to supervise all the uniform requirement to the HQ.
• Controls the stocks and KPI Operations (stolen, negatives, special stocks, transfers between stores, etc) and to guarantee the sending of reports to the HQ.
• Controls and confirms the priorities of the service required in each individual store.
• Supervises the coordination of the timely activities between IT and stores in case of possible SAP or cash malfunctions.
• Guarantees the assistance to stores in relation to the interpretation and implementation of all procedures and policies.
• Supervises the preparation of packaging and stationery orders for each boutique.

KNOWLEDGE AND SKILLS

• Bachelor's degree
• Fluent English and Spanish
• Logical thinking and problem solving
• Detail oriented

Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.

Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.