Stock Manager, Prada Cancún

Prada; Cancún; On-site; MXN 300,000 - 420,000; Full time

Job summary

Prada Group in Cancún is seeking an experienced Warehouse/Stock Controller to ensure correct goods handling, protect high-value merchandise, and support sales floor with efficient stock flow.

You will manage receipts, storage, e-commerce fulfillment, transfers, and returns, using SAP or similar systems, with strong Excel skills. This role contributes to inventory accuracy and operational efficiency within a luxury fashion house.

Qualifications

• Proven experience in a stock or back-of-house management role, ideally within luxury, fashion or premium retail.
• Strong understanding of stock flow: goods receipt, storage, transfers, returns and e-commerce fulfilment.
• Hands-on experience with physical and cycle inventory counts, investigating discrepancies and minimising stock loss.
• Working knowledge of retail stock systems (SAP or comparable) and strong Excel skills.

Responsibilities

• Ensures the care and protection of product in line with company guidelines.
• Manages the day-to-day receipt and storage of goods in line with company procedures, and prepares product for the sales floor and special areas.
• Keeps the archive up to date and organised on a monthly basis.
• Organises, manages and carries out physical and cycle inventories of finished product and accessory locations.
• Ensures the security and cleanliness of the warehouse and manages it in line with security guidelines.
• Optimises the use of all available space, in collaboration with the Store Manager and Store Operations Manager.

Skills

Stock management

Inventory control

Stock flow

Excel

SAP

Back-of-house

Tools

SAP

Excel

Job description

JOB PURPOSE

Responsible for the correct handling of goods in store, including product care and compliance with KPIs, guidelines and company procedures. The role manages the stock to provide efficient, collaborative support to the sales floor while minimising inventory losses.

RESPONSIBILITIES

Ensures the care and protection of product in line with company guidelinesManages the day-to-day receipt and storage of goods in line with company procedures, and prepares product for the sales floor and special areas as efficiently as possibleEnsures that store-to-store transfers and returns comply with company guidelines and timelinesManages the flow of e-commerce orders (Prada.com and e-tailers), ensuring required service levels are metManages the flow of damaged product, non-sellable product (e.g. on hold, consignment) and products under repairEnsures correct protection and packaging of product, both within the store and for transfers, including e-commerce shipmentsEnsures product flow and related documentation are correct, with all movements recorded in the IT systemManages warehouse activities related to salesManages and organises packaging and stationery, both physically and on the IT systemsManages and organises system display objectsManages the uniform and gift flowsOptimises the use of all available space, in collaboration with the Store Manager and Store Operations ManagerKeeps the archive up to date and organised on a monthly basisOrganises, manages and carries out physical and cycle inventories of finished product and accessory locations (packaging, stationery and engineering materials), within company timelinesEnsures prompt investigation of negative stock in the systemEnsures company guidelines are followed in the event of theft, particularly regarding communication and documentationEnsures the security and cleanliness of the warehouse and manages it in line with security guidelinesMaintains the confidentiality of alarm codesProvides operational cover during working hours, based on the Store Manager’s needsCommunicates with the relevant Store Operations Manager, particularly on exceptions and escalationsImplements updates to KPIs, guidelines and procedures received from the Store Operations Manager, the Store Manager or Head OfficePlans the department’s activities and manages the team, ensuring they are adequately trainedCoordinates and plans team activities through a clear distribution of tasks and responsibilitiesProvides the information the team needs to carry out their tasks properlyDelivers induction training for new team members using the most appropriate methods (coaching, training, feedback, etc.)Evaluates staff performance and conducts appraisal discussions in alignment with the Store ManagerEnsures team behaviour is aligned with Group standardsDevelops and strengthens team capabilities, giving priority to personal skillsEnsures the wellbeing of warehouse personnel.

KNOWLEDGE AND SKILLS

Proven experience in a stock or back-of-house management role, ideally within luxury, fashion or premium retailStrong understanding of stock flow: goods receipt, storage, transfers, returns and e-commerce fulfilmentHands-on experience of physical and cycle inventory counts, investigating discrepancies and minimising stock lossWorking knowledge of retail stock systems (SAP or comparable) and strong Excel skillsExcellent organisation, attention to detail and discretion, particularly around high-value goods and security.

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church’s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.

Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.