Prada Store Operations Manager, Mexico & Caribbean

Prada Group; México; On-site; MXN 400,000 - 700,000; Full time

Job summary

Prada Group is seeking a Store Operations Coordinator to support and supervise Prada stores, ensuring adherence to corporate guidelines and store procedures. The role emphasizes stock control, cycle counts, and timely reporting to headquarters, with focus on training store managers and maintaining flawless operations across locations in the region.

The candidate should be fluent in English and Spanish, possess strong problem-solving skills, and be detail oriented to manage procedures, KPI

Qualifications

• Fluent English and Spanish.
• Logical thinking and problem solving.
• Detail oriented.

Responsibilities

• Guarantees the operating support and coordinates the operating activities related to Prada Stores, according to corporate guidelines.
• Training Store Managers and Stockroom Managers in stockroom management procedures and updates.
• Controls the implementation of rules and procedures during sales following Corporate guidelines and laws.
• Manages cycle count and stocktakes, providing relevant reports to HQ.
• Oversees end-of-season stock-taking planning and reports with involved personnel.
• Coordinates apparel and uniform orders to Headquarters and ensures proper uniform requirements.
• Controls stocks and KPI operations (stolen, negatives, transfers) and reports to HQ.
• Manages store service priorities and coordinates IT/store communications during SAP or cash malfunctions.

Skills

Fluent English

Spanish

Job description

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church’s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.

JOB PURPOSE

Guarantees the operating support and coordinates the operating activities related to the Prada Stores, according to the corporate guidelines, policy/procedures.

RESPONSIBILITIES

• To guarantee the implementation of all “procedures” in line with Corporate guidelines and with the “Store Operation Manual” and to supervise them.
• Training the Store Managers and the Stockroom Managers in relation to stockroom management procedures and their updates, making sure that they are adopted and in line with the corporate ones.
• Controlling the implementation of “rules and procedures during the Sales” following Corporate guidelines and the laws in force and to supervise it.
• Controls the management of the “cycle count”
• Supervises all the activities connected with year-end stocktakes, providing appropriate reports in conjunction with the Functions involved.
• Ensures the planning, the management and the control over all activities linked to End of season stock-taking, producing a relevant report in collaboration with the personnel responsible.
• Supervises the half-year order for Fashion and Technical Uniforms to the Headquarters, based on Guidelines and on local needs and to supervise all the uniform requirement to the HQ.
• Controls the stocks and KPI Operations (stolen, negatives, special stocks, transfers between stores, etc) and to guarantee the sending of reports to the HQ.
• Controls and confirms the priorities of the service required in each individual store.
• Supervises the coordination of the timely activities between IT and stores in case of possible SAP or cash malfunctions.
• Guarantees the assistance to stores in relation to the interpretation and implementation of all procedures and policies.
• Supervises the preparation of packaging and stationery orders for each boutique.

KNOWLEDGE AND SKILLS

• Fluent English and Spanish
• Logical thinking and problem solving
• Detail oriented

Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.