PMO Coordinator

Goods & Services; Ciudad de México; A distancia; MXN 480.000 - 720.000; Jornada completa

Descripción de la vacante

Goods & Services in Mexico City is seeking a PMO Coordinator to support the coordination and delivery cadence of complex, multi-team client engagements. This role ensures program governance, drives meeting discipline, tracks issues to resolution, and maintains actionable records across workstreams.

You will work with internal teams, client stakeholders, and vendors, keep Jira/Confluence/Excel up to date, assist with reporting, and help identify bottlenecks and improvement opportunities in a

Formación

• Bachelor's degree in Business, Engineering, CS, or related field.
• 2+ years PMO/coordination or admin support in tech, financial, or professional services.
• Strong organizational skills with multi-workstream management.
• Excellent written and verbal communication; clear meeting notes.
• Experience cross-functional teams (dev, QA, ops) and stakeholder communication.
• Familiarity with Jira, Confluence, or Excel.
• Experience using AI.

Responsabilidades

• Facilitate recurring project and steering calls, keeping discussions focused on decisions and next steps.
• Track open issues, risks, and actions to closure with owners across teams.
• Capture decisions and action items in real time and translate to actionable records.
• Coordinate with internal teams, client stakeholders, and vendors for status updates.
• Maintain project tracking tools (Jira, Excel, Confluence) reflecting status and progress.
• Support PM/program lead with reporting, documentation, and admin tasks.
• Identify bottlenecks and gaps; flag to leadership with improvement suggestions.
• Collaborate to share engagement insights and reinforce shared standards.

Conocimientos

PMO coordination

Cross-functional collaboration

Meeting notes

Communication

Ambiguity management

Educación

Bachelor's degree

Herramientas

Jira

Confluence

Excel

Descripción del empleo

About Goods & ServicesGoods & Services is a product design and engineering company.

We solve mission-critical challenges for some of the world’s largest enterprises, with deep expertise in highly regulated industries—including life sciences and financial services. Our design-led approach allows us to apply cutting-edge capabilities in AI, Data and Hardware Engineering to companies of any size.

Headquartered in the United States, we operate regional development centers in Mexico and the United Kingdom. This global footprint—anchored by our nearshore model—enables us to deliver at scale with the speed, efficiency, and cultural alignment our clients expect.

At Goods and Services, we value diversity and are committed to creating an inclusive workplace where everyone can thrive. We are proud to be an Equal Opportunity Employer and welcome qualified applicants from all backgrounds.

About the jobGoods & Services is looking for a PMO Coordinator to support the coordination and delivery cadence of complex, multi-team client engagements. This role keeps program governance running smoothly—driving meeting discipline, tracking open issues to resolution, and ensuring accurate, actionable records across workstreams.

This position is onsite in Mexico City.

What you’ll do:

• Facilitate recurring project and steering calls, keeping discussions on track, on time, and focused on decisions and next steps.
• Track open issues, risks, and action items to closure, following up proactively with owners across development, QA, and operations teams.
• Capture key decisions, action items, and owners in real time, and translate discussion into clear, structured records that teams can act on.
• Coordinate with multiple parties—internal teams, client stakeholders, and vendors to gather status updates and unblock dependencies.
• Maintain and update project tracking tools (e.g., Jira, Excel, Confluence) to reflect current issue status and delivery progress.
• Support the PM/program lead with reporting, documentation, and administrative tasks needed to keep the engagement organized and on schedule.
• Identify bottlenecks, ambiguity, or communication gaps and flag them to leadership with suggested improvements.
• Active collaboration with Goods and Services to share engagement insights, adopt shared standards, and reinforce a unified organizational approach to client work.
• Proactively share customer risks that could affect delivery, budget or account health, ensuring early visibility and enabling timely mitigation decisions.
• Identify and champion new business opportunities for organic growth by surfacing patterns across engagements, spotting demand signals for new or adjacent service offerings in collaboration with our Growth team.

What you’ll need:

• Bachelor's degree in Business, Engineering, Computer Science, or a related field, or equivalent practical experience.
• 2+ years of experience in a PMO, project coordination, or administrative support role, ideally within technology, financial, or professional services.
• Strong organizational skills with proven ability to manage multiple concurrent workstreams and deadlines.
• Excellent written and verbal communication skills, with experience taking clear, structured meeting notes.
• Comfort working across cross-functional teams (dev, QA, ops) and communicating with both technical and non-technical stakeholders.
• Familiarity with project tracking tools such as Jira, Confluence, or Excel.
• Experience using AI.
• Tolerance for ambiguity: need to keep a program moving with incomplete information while clearly articulating the ambiguity to appropriate stakeholder for their clarification.

Nice to have:

• PMI Certification.