Plant Quality Leader: Data-Driven CI & Supplier Quality

Littelfuse; Matamoros; On-site; MXN 850,000 - 1,100,000; Full time

Job summary

Littelfuse, a global industrial technology company, seeks a Quality Manager for its Matamoros plant to lead the Quality organization and drive a Built-in Quality culture. You will develop the plant Quality Strategy, lead preventive quality initiatives, and coach teams in structured problem solving to reduce CoPQ and improve customer satisfaction.

Responsibilities include monitoring PPM and warranty trends, overseeing supplier quality, and sustaining the Quality Management System while advancing

Qualifications

• Bachelor's degree in Industrial, Mechatronic, Electrical Engineering or related field.
• Experience in electrical, electronics, electromechanical, automotive, HVAC, or industrial manufacturing environments.
• Experience leading Quality functions and developing Quality teams in a manufacturing environment.
• Experience with Lean Manufacturing and Industry 4.0 / Smart Manufacturing technologies.
• Strong knowledge of Quality Management Systems, process control, risk management, and continuous improvement.
• Experience with structured problem-solving methodologies such as 8D, 5-Why, Ishikawa, DMAIC, and Pareto Analysis.

Responsibilities

• Lead the plant Quality organization and promote Quality ownership across all functions, reinforcing that quality is built into the process rather than inspected into the product.
• Develop and execute the plant Quality Strategy, objectives, and improvement roadmap aligned with business priorities.
• Lead the transition from reactive to preventive quality through data-driven decision making, risk management, process controls, and continuous improvement.
• Lead and coach teams in structured problem-solving methodologies, including 8D, 5-Why, Ishikawa, DMAIC, Pareto Analysis, and other root-cause analysis tools.
• Ensure timely and effective containment, root-cause analysis, corrective action, and customer communication.
• Monitor customer PPM, complaints, returns, warranty trends, and recurring quality issues, developing actions to improve performance.
• Lead customer quality activities and ensure customer requirements are effectively addressed.
• Oversee manufacturing and process quality to ensure consistent product and process performance.
• Lead incoming and supplier quality activities and support effective resolution of supplier-related quality issues.
• Maintain and continuously improve the plant Quality Management System (QMS) and ensure compliance with customer, regulatory, and internal requirements.
• Drive quality improvement through automation, digitalization, advanced inspection, and data analytics where technically and financially justified.
• Lead and develop Quality Engineers, Supplier/Incoming Quality, Quality Technicians, Inspectors, and related functions.
• Foster cross-functional collaboration with Engineering, Operations, Supply Chain, Maintenance, and other functions to prevent quality issues and improve manufacturing performance.
• Identify opportunities to reduce Cost of Poor Quality (CoPQ), improve process capability, and strengthen overall plant quality performance.
• Support continuous improvement initiatives and promote a culture of accountability, ownership, and customer focus.

Skills

Industrial Engineering

Mechatronic Engineering

Electrical Engineering

Lean Manufacturing

Quality Systems

Root cause analysis

Education

Bachelor's degree in Industrial Engineering, Mechatronic Engineering, Electrical Engineering, or related technical discipline

Job description

Littelfuse, a global industrial technology company, seeks a Quality Manager for its Matamoros plant to lead the Quality organization and drive a Built-in Quality culture. You will develop the plant Quality Strategy, lead preventive quality initiatives, and coach teams in structured problem solving to reduce CoPQ and improve customer satisfaction.

Responsibilities include monitoring PPM and warranty trends, overseeing supplier quality, and sustaining the Quality Management System while advancing