Operations Project Manager: End-to-End Delivery & Improvement

Zohorecruit; Región Centro; Presencial; MXN 420.000 - 660.000; Jornada completa

Descripción de la vacante

Zohorecruit in Guadalajara, Mexico is seeking a highly organized Project Manager to join the Operations team and drive critical initiatives from initiation through close-out. You will collaborate with stakeholders across the business, translate requirements into actionable plans, and lead cross-functional teams to deliver projects on time, within scope, and within budget.

Requirements include a tertiary qualification in business, 3–5 years in PM, and proficiency with Agile/Waterfall

Formación

• Relevant tertiary qualification in Business Administration, Project Management, or a related field.
• PMP, PRINCE2, or other recognised project management certification will be advantageous.
• Minimum 3–5 years' experience in a Project Management role.
• Demonstrated experience managing projects end-to-end.
• Strong understanding of project management methodologies, including Agile and Waterfall.
• Experience in process improvement, business analysis, or change management initiatives is advantageous.
• Experience working in a fast-paced operational, commercial, or services environment is preferred.
• Strong business analysis and requirements-gathering capability.
• Excellent analytical, problem-solving, and critical-thinking skills.
• Ability to translate complex business requirements into practical solutions.
• Strong organisational skills with exceptional attention to detail.
• Excellent communication and stakeholder management skills.
• Effective time management and ability to manage multiple priorities simultaneously.
• Proficient in Microsoft Office Suite, particularly Excel, Word, and Outlook.
• Strong focus on systems optimisation and process improvement.

Responsabilidades

• Plan, coordinate, and manage projects from inception to completion.
• Ensure projects are delivered on time, within scope, and within budget.
• Monitor project progress, track milestones, and manage deadlines.
• Facilitate project meetings and communicate progress, risks, and dependencies to stakeholders.
• Gather, analyse, and document business requirements.
• Build strong relationships with internal stakeholders and external service providers.
• Lead cross-functional project teams to achieve project objectives.
• Manage stakeholder expectations and ensure alignment throughout the project lifecycle.
• Coordinate resources, schedules, and project activities effectively.
• Analyse business processes and identify opportunities for improvement.
• Process maps, workflow diagrams, test plans, UAT plans, evaluate systems and enhancements.
• Drive process optimisation and continuous improvement initiatives.
• Identify project risks and implement mitigation strategies.
• Maintain a strong quality focus across all project deliverables.
• Prepare and maintain project documentation, status reports, change logs, and dashboards.
• Provide regular project updates to management and stakeholders.

Conocimientos

Project management

Stakeholder management

Requirements gathering

Process improvement

Analytical thinking

Time management

Educación

Bachelor's degree in Business Administration or related field

Herramientas

Microsoft Office (Excel, Word, Outlook)

Descripción del empleo

Zohorecruit in Guadalajara, Mexico is seeking a highly organized Project Manager to join the Operations team and drive critical initiatives from initiation through close-out. You will collaborate with stakeholders across the business, translate requirements into actionable plans, and lead cross-functional teams to deliver projects on time, within scope, and within budget.

Requirements include a tertiary qualification in business, 3–5 years in PM, and proficiency with Agile/Waterfall