Operations Manager — Scale & Speed in Global Ops

Servicios Comerciales Amazon Mexico S. De R.L. De C.V.; Xico; Presencial; MXN 600.000 - 900.000; Jornada completa

Descripción de la vacante

Amazon Operations Mexico City is seeking an experienced Operations Manager to lead a dynamic team and drive performance across fulfillment processes. You will optimize workflows, coach staff, and partner with cross-functional teams to achieve service-level goals.

The ideal candidate has a Bachelor's degree, 7+ years in operations, and fluent English. Availability for flexible scheduling, including nights and weekends, is required. This role is based in Mexico City.

Formación

• Bachelor's degree or equivalent is required.
• 3+ years of employee and performance management experience.
• Flexibility to work weekends, nights, and/or holidays.
• Fluent in English (speaking, reading, writing).
• 7+ years of operational experience.

Responsabilidades

• Lead and develop an operations team to meet productivity goals.
• Ensure accurate and timely delivery to uphold customer commitments.
• Collaborate with cross-functional groups to optimize processes and service levels.

Conocimientos

Employee management

Performance management

English fluency

Operational experience

Flexibility

Educación

Bachelor's degree or equivalent

Descripción del empleo

Amazon Operations Mexico City is seeking an experienced Operations Manager to lead a dynamic team and drive performance across fulfillment processes. You will optimize workflows, coach staff, and partner with cross-functional teams to achieve service-level goals.

The ideal candidate has a Bachelor's degree, 7+ years in operations, and fluent English. Availability for flexible scheduling, including nights and weekends, is required. This role is based in Mexico City.