Operations Manager

Easyfood Restaurants Corp.; Veracruz; Presencial; MXN 279.000 - 558.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Opportunities for career growth

Employee discount

Promotion to permanent employee

Staff meals provided

Descripción de la vacante

A leading restaurant chain is seeking a highly motivated Operations Manager in Veracruz. This role involves overseeing operations, managing staff, and ensuring customer satisfaction. Candidates should hold a bachelor’s degree and have at least 1 year of supervisory experience in hospitality. The position offers competitive salary, growth opportunities, and employee discounts, along with a flexible schedule including nights and weekends.

Formación

• Minimum of 1 year of experience in a supervisory role within the restaurant or hospitality industry.
• Ability to thrive in a fast-paced environment.
• Flexible schedule, including nights, weekends, and holidays.
• Ability to thrive in a fast-paced environment.
• Proficiency in POS systems and restaurant management software.
• Flexible schedule, including nights, weekends, and holidays.

Responsabilidades

• Assist in overseeing all aspects of restaurant operations.
• Schedule and supervise staff to ensure optimal performance.
• Uphold excellent customer service standards.

Conocimientos

Leadership

Communication

Customer service

Time management

Educación

Bachelor's degree in Hospitality Management or related field

Herramientas

POS systems

Restaurant management software

Descripción del empleo

We are seeking a highly motivated and dynamic Operations Manager to join our team. The ideal candidate ensures exceptional guest experiences, efficient staff management, and adherence to company standards. The Operations Manager will play a key role in maintaining a welcoming atmosphere while driving operational excellence and profitability.

Responsibilities

• Operations Management: Assist in overseeing all aspects of restaurant operations, including opening and closing procedures. Ensure compliance with health, safety, and sanitation standards. Monitor inventory levels and manage ordering processes. Implement and maintain quality control procedures to ensure consistency in food and service.
• Staff Management: Assist in hiring, training, and managing restaurant staff. Schedule and supervise staff to ensure optimal performance. Provide ongoing coaching and support to maintain a positive work environment. Conduct performance evaluations and address disciplinary actions when necessary.
• Customer Service: Uphold excellent customer service standards, addressing guest inquiries and resolving complaints efficiently. Promote a customer-centric culture, ensuring a memorable dining experience.
• Financial Management: Support in managing budgets, labor costs, and expenses. Assist with financial reporting, including sales analysis and profit/loss statements. Contribute to strategies aimed at achieving sales targets and increasing profitability.
• Marketing and Promotions: Collaborate on implementing promotional activities and special events. Engage with guests to encourage repeat business and promote brand loyalty.

Benefits

• Competitive salary
• Opportunities for career growth and development.
• Employee discount
• Promotion to permanent employee
• Staff meals provided

Qualifications

Job Requirements

• College Graduate (Bachelor’s degree in Hospitality Management or related field preferred).
• Minimum of 1 year of experience in a supervisory role within the restaurant or hospitality industry.
• Strong leadership and communication skills.
• Ability to thrive in a fast-paced environment.
• Proficiency in POS systems and restaurant management software.
• Flexible schedule, including nights, weekends, and holidays.

Other Requirements

• Ability to commute/relocate: Calamba/Cabuyao Area. Reliably commute or planning to relocate before starting work (Required)
• Job Type: Full-time
• Education: Bachelor's (Required)
• Willingness to travel: 50% (Required)
• Work Location: In person