Operations Manager

Handbook; Ciudad de México; Presencial; MXN 1.300.873 - 1.858.391; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Growth potential

Collaborative culture

Opportunity to shape operations

Descripción de la vacante

A leading AI company in Mexico City is seeking an experienced Operations Manager. The role involves optimizing company operations, coordinating between departments, and tracking performance metrics. Ideal candidates should have over 4 years of experience, advanced English skills, and proficiency in tools like Pipedrive and Notion. This is a full-time position with potential growth into a Head of Operations role.

Formación

• 4+ years of experience in Operations, Business Management, or related roles.
• Ability to thrive in fast-paced, ambiguous environments.
• Must have strong organizational, analytical, and problem-solving skills.

Responsabilidades

• Optimize and manage company operations aligning with strategic goals.
• Design and implement internal processes for efficiency.
• Coordinate between departments to ensure on-time execution.

Conocimientos

Organizational skills

Analytical skills

Problem-solving skills

Communication skills

Coordination abilities

Advanced English proficiency (C1+)

Herramientas

Pipedrive

Notion

Descripción del empleo

This range is provided by Handbook. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Operations Manager

Location: In Person (Mexico City)

Type: Full-time

About Us

Handbook is building the world’s first AI Process Manager for enterprises, a system that transforms plain-language process descriptions into process management software that accelerates the transformation of processes and, with AI management capabilities, guides and ensures people adopt change.

We’re backed by a top accelerator and already working with enterprise teams who use Handbook to simplify complex operations.

Our mission is simple: to make enterprise work fast, human, and intelligent, but above all, simple.

Responsibilities

• Optimize and manage company operations: sales people, finance, and project workflows ensuring alignment with strategic goals.
• Design and implement internal processes to improve efficiency, visibility, and accountability.
• Coordinate between departments (Product, Sales, Marketing, Finance) to ensure on-time execution and alignment of initiatives.
• Track KPIs and performance metrics, providing regular reports and insights for leadership decisions.
• Manage vendor relationships, contracts, and operational budgets.
• Support hiring, onboarding, and HR processes to ensure smooth team growth and compliance.
• Assist leadership with strategic planning, documentation, and execution of key company milestones.

Requirements

• 4+ years of experience in Operations, Business Management, or related roles (startups or SaaS preferred).
• Strong organizational, analytical, and problem‑solving skills.
• Excellent communication and coordination abilities across teams.
• Comfortable using tools like Pipedrive, Notion, or similar process/operations platforms.
• Ability to thrive in fast‑paced, ambiguous environments and take ownership of outcomes.
• Must: Advanced English proficiency (C1+).

Nice to Have

• Experience working with early‑stage startups.
• Familiarity with CRM, HR, or ERP systems.
• Experience in process management

What We Offer

• The opportunity to shape and scale the backbone of a fast‑growing AI company.
• A collaborative, data‑driven culture where execution and creativity are equally valued.
• Growth potential, this role can evolve into Head of Operations - Mexico as the company scales.

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Management and Manufacturing

Industries

• Technology, Information and Internet

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