Operation assistant

Virtual Latinos; Ciudad de México; Remote; MXN 218,000 - 257,000; Full time

Job summary

Virtual Latinos is seeking an Operations Assistant to support a Canada-based restoration company with daily project coordination, administrative tasks, and customer communication. This is a remote, full-time role with a competitive USD hourly rate.

You'll liaise with project managers, schedule subcontractors, maintain documentation, generate reports, and keep stakeholders updated. Schedule: Mon–Fri, 8:00 AM–5:00 PM ET.

Qualifications

• Advanced English proficiency (C1+) required.
• Experience in administrative support, operations coordination, or project assistance preferred.
• Strong organizational skills with attention to detail.

Responsibilities

• Request and review subcontractor quotes for construction and restoration services.
• Schedule site meetings and coordinate appointments, accounting for travel time.
• Assist with urgent job-site requests, including contractor scheduling and equipment needs.
• Maintain project files, update notes, and organize documentation.
• Generate project reports and share updates with stakeholders.
• Track milestones, compliance, and documentation across systems.
• Respond to customer inquiries and provide updates on ongoing projects.
• Contact new customers from assigned lists and support daily coordination.
• Participate in daily meetings with project managers.

Skills

Advanced English (C1+)

Administrative support

Operations coordination

Project assistance

Organizational skills

MS Office proficiency

Contractor & client communication

AI tools research

Tools

Microsoft Office

Job description

Instead of applying for just one remote job, join a community where new opportunities appear every week.

Virtual Latinos has connected 5,000+ LATAM professionals with 2,500+ companies looking for skilled remote talent.

One of the opportunities currently available to our community:

Operations Assistant for a Restoration Company

Hourly Rate:

$8.50 - $10 USD/Hour

Full-Time Monthly Rate:

$1,360 - $1,600 (40 hours/week)

About the Role:

Support a Canada-based restoration company with daily project coordination, administrative tasks, and customer communication. Work closely with project managers to organize subcontractor schedules, maintain project documentation, track job progress, and keep contractors and customers in the loop.

What You’ll Do

• Request and review subcontractor quotes for construction and restoration services
• Schedule site meetings, coordinate appointments, and account for travel time
• Assist with urgent job-site requests, including contractor scheduling and equipment needs
• Maintain project files, update job notes, and organize documentation
• Generate project reports and share updates with relevant contacts
• Track project milestones, compliance statuses, and documentation across management systems
• Respond to customer inquiries and provide updates on ongoing projects
• Contact new customers from assigned lists and support daily project coordination
• Participate in daily meetings with assigned project managers

What We’re Looking For

• Advanced English proficiency (C1+) with strong written and verbal communication skills
• Experience in administrative support, operations coordination, or project assistance is preferred
• Strong organizational skills, attention to detail, and ability to manage multiple tasks
• Proactive, resourceful, and comfortable working independently
• Tech-savvy and proficient with Microsoft Office applications
• Quick learner with the ability to adapt to new software and workflows
• Comfortable communicating with contractors, customers, and project managers
• Willingness to learn construction and restoration terminology and use AI tools for research

Tools & Platforms

Schedule

Monday – Friday, 8:00 AM – 5:00 PM ET, with a 1-hour unpaid lunch break. Work schedules may vary by position and client.

Join the Virtual Latinos community via Easy Apply to be considered for this and other remote opportunities that match your experience.