Onsite Shift Operations Leader

Servicios Comerciales Amazon Mexico S. De R.L. De C.V.; Santiago; On-site; MXN 360,000 - 480,000; Full time

Job summary

Amazon Operations seeks an entry-level Manager I to lead a large, diverse team onsite, with rotating shifts including weekends, holidays, and potential overtime. You will drive safety, productivity, and continuous improvement while collaborating with other managers to standardize shift processes.

The role emphasizes hands-on leadership, mentorship, and data-driven decision making within a fast-paced logistics environment, with opportunities to grow within Amazon Logistics.

Qualifications

• Bachelor's degree or equivalent.
• 2+ years of performance metrics, process improvement or lean techniques experience.
• Speak, write, and read fluently in English.
• 2+ years of equivalent experience.

Responsibilities

• Promote a culture of safety and wellbeing
• Analyze and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts
• Support and lead a team and handle administrative work alongside building and supporting a strong team culture
• Analyze performance and suggest process improvements to optimize work and improve customer service
• Promote best practice and continuous process improvements across your team in areas like health and safety and productivity
• Collaborate with other managers to standardize shift processes

Skills

Performance metrics

Process improvement

Lean techniques

English fluency

Education

Bachelor's degree or equivalent

Job description

Amazon Operations seeks an entry-level Manager I to lead a large, diverse team onsite, with rotating shifts including weekends, holidays, and potential overtime. You will drive safety, productivity, and continuous improvement while collaborating with other managers to standardize shift processes.

The role emphasizes hands-on leadership, mentorship, and data-driven decision making within a fast-paced logistics environment, with opportunities to grow within Amazon Logistics.