Area Shift Manager - Frontline Ops Leader

Servicios Comerciales Amazon Mexico S. De R.L. De C.V.; Xico; On-site; MXN 223,000 - 446,000; Full time

Job summary

Amazon is looking for high-potential leaders to join Operations as an Area Shift Manager. In this hands-on, entry-level management role, you will lead a large, diverse team to keep pace with demand, learn the complexities of global operations, and drive productivity while fostering a customer-centric culture.

The role is fully onsite with rotating shifts, including weekends and nights. You will collaborate with other managers, promote safety, analyze performance, and implement process

Qualifications

• Bachelor's degree or equivalent.
• 2+ years of experience with performance metrics, process improvement, or lean techniques.
• Ability to work a flexible schedule including weekends, nights, and holidays.
• Advanced Microsoft Excel skills (pivot tables, macros, index/match, VLOOKUP, VBA, data links).

Responsibilities

• Promote a culture of safety and wellbeing
• Analyze and implement corrective actions to maintain quality and productivity across shifts
• Support and lead a team and handle administrative work while building a strong team culture
• Analyze performance and suggest process improvements to optimize work and customer service
• Promote best practice and continuous process improvements across health, safety and productivity
• Collaborate with other managers to standardize shift processes

Skills

Flexible schedule

Performance metrics

Overnight shifts

Advanced Excel

Education

Bachelor's degree or equivalent

Tools

Microsoft Excel (Advanced)

Job description

Amazon is looking for high-potential leaders to join Operations as an Area Shift Manager. In this hands-on, entry-level management role, you will lead a large, diverse team to keep pace with demand, learn the complexities of global operations, and drive productivity while fostering a customer-centric culture.

The role is fully onsite with rotating shifts, including weekends and nights. You will collaborate with other managers, promote safety, analyze performance, and implement process