Patient Care Coordinator (Merida, Yuc)

Snapscale; Mérida; In loco; MXN 201.000 - 312.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid training

Paid holidays

Annual performance reviews

Salary increases

Long-term growth potential

Remote work possibility after 1 year

Descrizione del lavoro

Snapscale is seeking Healthcare Virtual Assistants for an onsite role in Mérida, Mexico. You will support established U.S. medical practices, focusing on patient care and operational excellence in a new office environment.

The role offers paid training, holidays, and regular performance reviews with potential salary increases. A long-term, full-time schedule aligns with U.S. business hours, with a future possibility of remote work after one year, subject to HIPAA standards.

Competenze

• Minimum of 2 years of experience in a healthcare setting.
• Bilingual in English and Spanish ideally; strong phone presence.
• Excellent communication and interpersonal skills.

Mansioni

• Answer inbound patient calls.
• Schedule and confirm appointments.
• Navigate EMRs and verify insurance benefits.

Conoscenze

Healthcare experience

Bilingual English/Spanish

Strong communication

Team-oriented

Strumenti

EMR software

Medical terminology

Descrizione del lavoro

Healthcare Virtual Assistants Wanted

Onsite – Mérida, Mexico

Snapscale is hiring Healthcare Virtual Assistants to support established U.S. medical practices.

This is a professional, long–term onsite role focused on patient care and operational excellence.

New office, new computer equipment, friendly environment.

Immediate positions available for qualified candidates.

Don't miss this opportunity for stable employment!

What You'll Do

• Answer inbound patient calls
• Schedule and confirm appointments
• Navigate EMRs
• Verify insurance benefits (VOB)
• Support prescription refill workflows

Who We're Looking For

• Experience in a clinic, doctor's office, or hospital.
• Familiarity with medical terminology and medical billing is a plus.
• Proficient in English (B2 or higher) and Spanish.
• OR
• High-end customer service professionals with excellent phone presence

What We Offer

• Competitive salary based on experience.
• Paid training and holidays.
• Annual Performance Reviews and Salary increases available.
• Consistent full–time schedule aligned with U.S. business hours.
• Stable on–site role with long–term growth potential.
• Future possibility of remote work after a year (Must meet HIPAA standards)

Requirements

• Minimum of 2 years of experience in a healthcare setting.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in using healthcare management software.
• Ability to work effectively in a team–oriented environment.
• Attention to detail and problem–solving skills.

Snapscale has supported healthcare providers since ****.

The Mérida team is a dedicated delivery center built for long–term growth.