Onsite Automation Systems Operator

Symbotic; Guanajuato; Presencial; MXN 300.000 - 420.000; Jornada completa

Descripción de la vacante

Symbotic is seeking a System Operator to monitor, operate, and support its automated warehouse platform at our site. You will coordinate system activity, respond to stoppages, and work with operations, maintenance, and engineering teams to maintain uptime.

The role suits technically curious, detail‑oriented candidates who can troubleshoot, communicate clearly, and make quick decisions in a fast-paced, highly automated environment.

Formación

• Experience with automation systems and robotics.
• Ability to troubleshoot and resolve issues quickly.
• Experience with SQL and scripting.
• Willingness to work on-site at operations site.

Responsabilidades

• Monitor, operate, and troubleshoot automation systems, robotics, and the autonomous bot fleet to ensure safe, reliable, and efficient operations.
• Respond to system alerts, stoppages, and operational disruptions while coordinating production flow and minimizing downtime.
• Partner with Operations, Maintenance, Engineering, Customer teams, and Tiered Support to resolve issues, maintain throughput, and maximize system uptime.
• Ensure compliance with Symbotic, customer, and site safety policies, procedures, and regulatory requirements.
• Support production scheduling, order fulfillment, inventory movement, and overall operational readiness.
• Troubleshoot software, automation, and equipment issues; identify corrective actions and escalate technical concerns as needed.
• Monitor dashboards, system queues, routing logic, and key performance metrics to identify bottlenecks and optimize performance.
• Utilize automation software, diagnostic tools, SQL queries, log analysis, and basic scripting to support system monitoring and root cause investigations.
• Coordinate workflow planning, maintenance activities, and system readiness efforts with site leadership and maintenance teams.
• Maintain accurate documentation, operational reports, and records of system events, troubleshooting activities, and corrective actions.
• Serve as an on-site systems resource by developing expertise in automation workflows, robotics operations, and system functionality.
• Train and support operators on troubleshooting, standard work, and basic equipment procedures.
• Perform additional duties assigned.
• English literacy preferred; may be required depending on site, customer, and business needs in Mexico.

Conocimientos

Technical curiosity

Detail-oriented

Troubleshooting

Clear communication

Decision making

Fast-paced environment

Herramientas

SQL queries

Diagnostics tools

Scripting basics

Automation software

System dashboards

Descripción del empleo

Symbotic is seeking a System Operator to monitor, operate, and support its automated warehouse platform at our site. You will coordinate system activity, respond to stoppages, and work with operations, maintenance, and engineering teams to maintain uptime.

The role suits technically curious, detail‑oriented candidates who can troubleshoot, communicate clearly, and make quick decisions in a fast-paced, highly automated environment.