O2C CUSTOMER SERVICE SPECIALIST

Confidential Careers; Mexico; On-site; MXN 270,000 - 420,000; Full time

Benefits offered by this job

Competitive compensation

Global exposure

Job summary

Confidential Careers is partnering with a global multinational in Mexico to recruit an O2C Customer Service Specialist. You will handle Order-to-Cash processes, work closely with international customers, and support order management in a fast-paced, multinational environment.

The ideal candidate has advanced English, strong communication skills, and experience in customer service within chemical or pharmaceutical settings, including 3PL exposure.

Qualifications

• Experience in Customer Service, Order-to-Cash, Order Management, or related processes.
• Experience within chemical or pharmaceutical industry is highly desirable.
• Experience in 3PL
• Strong customer-oriented mindset and excellent communication skills
• Advanced English proficiency
• Ability to work in a fast-paced, multinational environment

Skills

O2C processes

Customer service

Order management

Advanced English

Multinational work

Job description

Are you an experienced Customer Service / Order-to-Cash (O2C) professional looking for your next career challenge?

We are currently supporting a global multinational company in the search for an O2C Customer Service Specialist to join their team in Mexico.

Industry: Chemical or Pharmaceutical

Language: Advanced English — you will interact directly with customers in the U.S.

Benefits: Above-the-law benefits and competitive compensation package

We are looking for someone with:

• Experience in Customer Service, Order-to-Cash, Order Management, or related processes
• Experience within the chemical or pharmaceutical industry is highly desirable
• Experience in 3PL
• Strong customer-oriented mindset and excellent communication skills
• Advanced English proficiency
• Ability to work in a fast-paced, multinational environment

Join a global organization where you can develop your career and work with international customers and teams.