Night Spa Receptionist — Warm Hospitality & Guest Care

Hilton; México; On-site; MXN 180,000 - 240,000; Full time

Job summary

Hilton is seeking a Night Receptionist to join our spa operations team. You will welcome guests, manage check-ins and reservations, and provide essential administrative support to ensure smooth spa experiences.

The role emphasizes hospitality, integrity, and teamwork within a globally recognized brand. As part of Hilton, you will contribute to an award-winning workplace culture, delivering memorable stays and light, warm hospitality.

Qualifications

• Hospitality mindset and guest-centric attitude.
• Integrity and ethical conduct in all interactions.
• Leadership and ability to influence and guide others.
• Teamwork and collaboration with colleagues to ensure seamless service.
• Ownership and accountability for tasks and guest experience.
• Sense of urgency and proactive approach to service moments.

Responsibilities

• Welcome and assist guests at the spa/salon check-in and registration.
• Answer phones and emails, manage reservations, handle inquiries and relay information to team members.
• Provide administrative support: data entry, filing, mail processing, note-taking, typing correspondence, and assisting spa managers with tasks.

Skills

Guest services

Reception

Communication

Job description

Hilton is seeking a Night Receptionist to join our spa operations team. You will welcome guests, manage check-ins and reservations, and provide essential administrative support to ensure smooth spa experiences.

The role emphasizes hospitality, integrity, and teamwork within a globally recognized brand. As part of Hilton, you will contribute to an award-winning workplace culture, delivering memorable stays and light, warm hospitality.