Night Receptionist

Hilton; México; On-site; MXN 180,000 - 240,000; Full time

Job summary

Hilton is seeking a Night Receptionist to join our spa operations team. You will welcome guests, manage check-ins and reservations, and provide essential administrative support to ensure smooth spa experiences.

The role emphasizes hospitality, integrity, and teamwork within a globally recognized brand. As part of Hilton, you will contribute to an award-winning workplace culture, delivering memorable stays and light, warm hospitality.

Qualifications

• Hospitality mindset and guest-centric attitude.
• Integrity and ethical conduct in all interactions.
• Leadership and ability to influence and guide others.
• Teamwork and collaboration with colleagues to ensure seamless service.
• Ownership and accountability for tasks and guest experience.
• Sense of urgency and proactive approach to service moments.

Responsibilities

• Welcome and assist guests at the spa/salon check-in and registration.
• Answer phones and emails, manage reservations, handle inquiries and relay information to team members.
• Provide administrative support: data entry, filing, mail processing, note-taking, typing correspondence, and assisting spa managers with tasks.

Skills

Guest services

Reception

Communication

Job description

Job Identification:

Job Category: Health Club and Recreation

Job Schedule: Full time

Equal Opportunity Employer: EOE, including disability/vets

Exceptional Hospitality Starts with You

Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Night Receptionist , you're not just providing administrative support to ensure seamless spa operations - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here’s what you’ll do during a typical day:

• Welcome and assist guests: Greet all guests entering the spa/salon and assist with check-in and registration procedures
• Support guest scheduling: Answer phones and emails, manage reservations, handle guest inquiries, and relay information to appropriate team members as needed
• Provide administrative support: Perform office duties such as data entry, filing, processing mail, taking notes, typing correspondence, and assisting spa managers with general administrative tasks

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Join an Award-Winning Workplace Culture

At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands ( , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.

Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog ( to see why we're more than a great place to stay-we're a great place to work.