Network Operations Engineer — Cloud & Security

Unisys; Monterrey; Presencial; MXN 670.000 - 1.116.000; Jornada completa

Descripción de la vacante

Unisys in Monterrey, Mexico, is seeking a Network Operations–oriented professional to support small to mid-sized projects and translate client needs into actionable requirements across business, application, and technical domains.

The role involves coordinating testing, working with development teams on enhancements, and performing troubleshooting within data center, NOC, and SOC environments. CCNA/CCNP certifications are valued.

Formación

• Networking and security experience with Cisco devices and Meraki.
• Proficient in cloud and network security platforms like SolarWinds, ServiceNow, Infoblox.
• Strong knowledge of network monitoring and optimization techniques.
• Familiarity with IT service management frameworks (ITIL).
• Experience in data center, NOC, and SOC environments.
• CCNA or CCNP certification.

Responsabilidades

• Provides Network Operations support for small / medium projects.
• Interprets client and business needs into requirements across business, applications, systems, and operations.
• Develops system requirements, including process flows and use cases.
• Determines impact on existing applications and databases based on requirements.
• Collaborates with technical teams to address requirements in solution design.
• Coordinates testing of new features and bug fixes with test plans and UAT.
• Works with development teams to implement enhancements with minimal client impact.
• Performs troubleshooting of technical and business processes.
• Participates in peer review of solution design documentation.
• Reviews vendor documents to ensure solutions meet company requirements.
• Identifies, researches, and resolves discrepancies in analytical procedures.

Conocimientos

Networking protocols

Cisco & Meraki

Cloud security platforms

Network monitoring

ITIL familiarity

Herramientas

SolarWinds

ServiceNow

Infoblox

Descripción del empleo

Unisys in Monterrey, Mexico, is seeking a Network Operations–oriented professional to support small to mid-sized projects and translate client needs into actionable requirements across business, application, and technical domains.

The role involves coordinating testing, working with development teams on enhancements, and performing troubleshooting within data center, NOC, and SOC environments. CCNA/CCNP certifications are valued.