Network Engineer – Audio Visual & Telecom Specialist

Capgemini; Aguascalientes; Presencial; MXN 900.000 - 1.300.000; Jornada completa

Descripción de la vacante

Capgemini Mexico is seeking a Senior Network Engineer – Audio Visual & Telecom Specialist to secure, resilient, and high-performing networks, telecom, AV, and security across manufacturing and corporate environments. You will bridge business stakeholders, vendors, and technical teams to drive infrastructure initiatives and support mission-critical operations.

You will lead complex troubleshooting, collaborate with global technology teams, and promote secure connectivity with modern

Formación

• Experience in enterprise networking, telecom, AV, and cybersecurity.
• Proven ability to translate complex technical requirements into business outcomes.
• Stakeholder collaboration across global teams and vendors.

Responsabilidades

• Manage and support enterprise network, telecom, AV, and security infra across manufacturing and corporate environments.
• Primary contact for business units on network/telecom/AV requirements.
• Coordinate vendors, quotations, purchase orders, and service deliveries.
• Lead incident, problem, and change management via ServiceNow.
• Support firewall, VPN, NAC, micro-segmentation, and Zero Trust initiatives.
• Review cloud connectivity and hybrid network architectures.
• Plan maintenance windows, upgrades, patches, and lifecycle activities.
• Analyze incidents via packet captures, logs, and monitoring tools.
• Ensure compliance with security standards and audits.
• Create executive communications and infra diagrams.

Conocimientos

Enterprise networking

Telecom

Audio-visual

Cybersecurity

Vendor management

Herramientas

ServiceNow

Descripción del empleo

Network Engineer – Audio Visual & Telecom Specialist

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your Role

As a Senior Network Engineer – Audio Visual & Telecom Specialist, you will play a critical role in ensuring secure, resilient, and high-performing network, telecom, and collaboration environments across enterprise and manufacturing operations. Acting as the bridge between business stakeholders, vendors, and technical teams, you will drive infrastructure initiatives, support mission‑critical operations, and contribute to the evolution of next‑generation connectivity and security architectures.

You will be expected to lead complex troubleshooting activities, coordinate vendor engagements, support IT procurement processes, and ensure seamless integration of networking, telecom, audiovisual, and security technologies aligned with global standards. This role requires a hands‑on engineering mindset combined with strong stakeholder management capabilities and a proactive approach to operational excellence.

Responsibilities & Scope

• Manage and support enterprise network, telecom, audio‑visual, and security infrastructure across manufacturing and corporate environments.
• Serve as the primary point of contact for business units regarding network, telecom, and AV requirements.
• Coordinate vendors, procurement activities, quotations, purchase orders, and service deliveries.
• Lead incident, problem, and change management activities through ServiceNow and related platforms.
• Support firewall, VPN, NAC, micro‑segmentation, and Zero Trust initiatives.
• Review cloud connectivity requirements and hybrid network architectures.
• Plan and execute maintenance windows, upgrades, patching, and infrastructure lifecycle activities.
• Analyze network and telecom incidents through packet captures, logs, syslogs, and monitoring tools.
• Ensure compliance with corporate security standards, audit requirements, and operational procedures.
• Create executive‑level communications, technical documentation, reports, and infrastructure diagrams.

Your Profile

• Demonstrates strong expertise in enterprise networking, telecom, audiovisual, and cybersecurity technologies, ensuring secure, resilient, and business‑aligned connectivity solutions.
• Collaborates effectively with business stakeholders, global technology teams, and external partners, translating complex technical requirements into practical business outcomes.
• Applies a proactive problem‑solving mindset, leveraging analytical thinking, troubleshooting skills, and data‑driven decision‑making to resolve incidents and drive continuous improvement.
• Leads with ownership and accountability, managing infrastructure initiatives, vendor relationships, operational risks, and service delivery with a focus on excellence and reliability.
• Embraces innovation and continuous learning by supporting modern architectures such as Zero Trust, SASE, SD‑WAN, cloud connectivity, and network segmentation, helping organizations accelerate their digital transformation journey.

What you’ll love

• Join global employee networks that promote engagement, development, and belonging.
• Access continuous learning through internal academies, certifications, and mentorship.
• Well‑being hub and different wellbeing initiatives

Need to know

Flexible Schedules: We support flexible working hours to accommodate different lifestyles, time zones, and family responsibilities.

Career Development in Spanish & English: Training, certifications, and mentorship programs available in both languages to support bilingual growth.

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end‑to‑end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations.

At Capgemini Mexico, we aim to attract the best talent and are committed to creating a diverse and inclusive work environment, so there is no discrimination based on race, sex, sexual orientation, gender identity or expression, or any other characteristic of a person. All applications welcome and will be considered based on merit against the job and/or experience for the position.