Network Administrator (Cisco)

Confie; Tijuana; On-site; MXN 300,000 - 520,000; Full time

Benefits offered by this job

Christmas bonus

Savings fund

Profit sharing (PTU)

Extra paid days off

Private medical insurance

Job summary

Confie, the leading insurance broker, seeks a network professional based in Tijuana to maintain a secure, high-performing enterprise WAN. You will manage Cisco routers, switches, VPNs, and firewall deployments while supporting MPLS/DMVPN/SD-WAN connectivity.

Ideal candidates have 2+ years of experience, strong IP networking knowledge, and English communication skills. The role emphasizes SLA adherence, documentation, and collaboration with providers to enable reliable service.

Qualifications

• 2+ years of experience in network administration or network support.
• MPLS, DMVPN, SD-WAN experience is required.
• Strong knowledge of IP addressing, subnetting, and VLSM.
• Experience with network monitoring tools such as SolarWinds, Auvik, or Syslog.
• Advanced English communication skills.

Responsibilities

• Monitor, maintain, and troubleshoot enterprise network infrastructure.
• Configure, deploy, and support Cisco routers, switches, firewalls, and VPNs.
• Ensure network availability and compliance with SLAs.
• Diagnose and resolve LAN/WAN/MPLS/SD-WAN connectivity issues.
• Plan and execute network upgrades and projects.
• Maintain accurate network documentation and diagrams.
• Coordinate with providers and external support vendors.
• Evaluate and recommend network improvements.

Skills

Networking basics

TCP/IP

LAN/WAN

Troubleshooting

English proficiency

Tools

SolarWinds

Auvik

Syslog

Job description

To support business needs, this position must be based in Tijuana. Please apply only if you are willing to relocate.

About our company

Confie is the largest independent personal lines insurance agency and broker in the United States—serving customers nationwide. In 2010, we established our Shared Services Center in Tijuana, Baja California, creating a world-class operation built to efficiently support our customers, drive innovation, and develop exceptional talent. Since then, our Mexico operation has become a vital extension of our organization, strengthening the work that powers our U.S. business and elevating the experience of customers across all 50 states. Today, more than 1,800 team members—both on-site and remote—help fuel our success with a focus on quality, consistency, and operational excellence.

Our growth reflects a deep investment in technology, continuous improvement, and—most importantly—our people. We foster an inclusive, fast-paced, and collaborative culture where employees are encouraged to grow and build long-term careers with a company shaping the future of insurance.

Learn more at www.confiemx.com

This role is responsible for maintaining a secure, reliable, and high-performing network environment across multiple locations. The ideal candidate will have hands-on experience with Cisco technologies, WAN networks, routing and switching, and network troubleshooting.

Requirements

2+ years of experience in network administration or network support.

Hands-on experience with:

• Cisco Catalyst Switches

Experience supporting:

• MPLS, DMVPN, and SD-WAN networks
• TCP/IP, VLANs, HSRP, EIGRP, and BGP
• Strong knowledge of IP addressing, subnetting, and VLSM.
• Experience with network monitoring tools such as SolarWinds, Auvik, or Syslog solutions.
• Strong troubleshooting, analytical, and problem-solving skills.
• Advanced English communication skills.

Key Responsibilities

• Monitor, maintain, and troubleshoot enterprise network infrastructure.
• Configure, deploy, and support Cisco routers, switches, firewalls, and VPN solutions.
• Ensure network availability and compliance with established SLAs.
• Diagnose and resolve LAN, WAN, MPLS, SD-WAN, and connectivity issues.
• Plan and execute network upgrades, maintenance, and infrastructure projects.
• Maintain accurate network documentation and diagrams.
• Coordinate with telecommunications providers and external support vendors.
• Evaluate and recommend network improvements and new technologies.
• Christmas bonus
• Savings fund
• Profit sharing (PTU)
• Extra paid days off
• Private medical insurance and preventative care