Network Engineer in Monterrey, Nuevo Leon

Delta System & Software, Inc.; Monterrey; On-site; MXN 700,000 - 900,000; Full time

Job summary

Delta System & Software, Inc. seeks an experienced Network Engineer to design, deploy, and optimize WAN/LAN infrastructure for global services. You will document standards, handle incident and change management, and coordinate with stakeholders.

The role is fully on-site with support coverage aligned to US hours (10am CST–7pm CST) and a 24/7 on-call requirement. Contract-to-hire with strong growth potential.

Qualifications

• A bachelor’s degree in Information Systems or a related field is required.
• 7+ years of experience supporting LAN/WAN implementations and support.
• Working knowledge of Cisco & Ruckus wireless solutions and Ruckus switching/wireless.
• Experience with F5 load balancers and SDWAN technologies preferred.
• CCNA/CCNP certifications are highly desired.
• Strong communication, teamwork, and documentation skills.

Responsibilities

• Develop, plan, implement, document, and administer network technologies for global data, voice, and video services.
• Manage project initiatives, create project and implementation plans, and coordinate resources.
• Oversee the implementation of networking solutions as assigned.
• Lead change management activities including communications, approvals, and production acceptance.
• Assist in root cause analysis, troubleshooting, and remediation of network events.
• Develop network automation tools using Python, YAML, and JSON; create documentation.

Skills

LAN/WAN design and support

Network protocols (BGP, OSPF, GRE, HSR

CCNA / CCNP

Network documentation

Python scripting

On-call support

Communication skills

Education

Bachelor's degree in Information Systems

Tools

Cisco equipment

F5 load balancer

Versa Networks SDWAN

Job description

• Contract to hire
• Totally on site
• Supporting US hours 10am CST to 7pm CST (8am – 5pm PST)
• Will be required to be on call for support 24-hours a day, seven days a week.

Position Summary

Develop, plan, implement, document, and administer network technologies supporting global data, voice, and video services and solutions to company users and authorized third parties. This includes developing, maintaining, administering, supporting, and optimizing the network infrastructure and any supporting systems. This role will also be responsible for tracking, detailing, and remediating network infrastructure-related issues assigned through the Incident and Change Management processes.

Duties & Responsibilities

• Manage project initiatives, create project and implementation plans. Communicate with and coordinate internal and external project resources as needed.
• Manage implementation of networking solutions as assigned.
• Work with IT and business stakeholders to understand needs and implement solutions based on defined requirements.
• Use defined processes to manage all change management activities associated with the network infrastructure including communications, approvals, procedural documentation, and production acceptance.
• Assist with root cause analysis, troubleshooting and remediation of network events as assigned and conduct all necessary follow-up actions based on assignments.
• Coordinate resolution efforts and prepare reports of findings.
• Develop and maintain a thorough understanding of WAN/LAN networking basics, protocols, and best practices (i.e. DNS, Routing, NAT, web traffic, and email traffic).
• Lead major network project initiatives relating to new site activations, site moves and wireless rollouts
• Support ongoing implementation of SDWAN technology; hands-on experience with Versa Networks preferred
• Develop Network Automation tools through advanced scripting; Python, YAML, JSON, etc.
• Create network documentation and network standards documents as assigned.
• Recommend changes to policies, procedures, and standards and ensures conformance with IT and Company objectives. Participate and assist in driving the knowledge management process.
• Assists in the recommendation and acquisition of new solutions and equipment.
• Assist in developing and enhancing cooperative interdepartmental and business relationships and communications.
• Assists with establishing budgetary requirements for equipment and services
• Takes personal responsibility for making meeting commitments and ensuring expected results are achieved.

Skills Required

• A bachelor’s degree in Information Systems or a related field.
• 7+ years supporting implementation and support of LAN/WAN solutions.
• Working knowledge of Cisco & Ruckus wireless solutions
• Ruckus switching/wireless experience
• Experience with F5 load balancing solutions
• Network certification (CCNA / CCNP) highly desired.
• Working knowledge of networking protocols (BGP, OSPF, GRE, HSRP/VRRP, SNMP, MPLS, QoS, DNS, etc).
• Excellent interpersonal and teamwork skills to facilitate interactions with business clients and members of other technology teams
• Ability to communicate, and present verbally and written, with a high level of confidence and skill.
• Experience with current networking best practices in IT standards and principles.
• Strong analytical and problem-solving skills.
• Experience with packet capture, e.g., Wireshark, and log analysis products
• Excellent technical documentation skills
• The ability to work under pressure and to deadlines.
• Commitment to keep up to date with IT trends and developments