Network Engineer

Pellera Technologies Mexico; Puebla de Zaragoza; Remote; MXN 600,000 - 900,000; Full time

Job summary

Pellera Technologies Mexico is seeking a Network Engineer to design, provision, install/configure, operate, and maintain enterprise network infrastructure, with hands-on Cisco, SD-WAN, UC, and security expertise.

The role is remote and involves collaborating with distributed engineers, customers, and senior staff; a Bachelor's degree is preferred and CCNP Enterprise is required. English fluency is essential for global coordination.

Qualifications

• 5+ years of experience in enterprise networks or MSP environments.
• CCNP Enterprise required; strong Cisco hands-on expertise.
• Experience with UC architectures and collaboration platforms.
• Solid understanding of TCP/IP, QoS, RTP, sRTP, SNMP, and NetFlow.
• Proficient with network troubleshooting tools and debuggers.
• English fluency in written and spoken form.
• MSP or consulting background is a plus.

Responsibilities

• Design and implement LAN/WAN/WLAN, SD-WAN, UC, and security solutions.
• Troubleshoot routers, switches, firewalls, and wireless controllers.
• Act as escalation point for complex network and UC issues.
• Collaborate with cross-functional teams and provide expert-level network support.
• Maintain documentation and infrastructure diagrams.
• Analyze network performance and recommend improvements.
• Work with tools like Wireshark, SolarWinds, RTMT, and NetMon.

Skills

Fluent English

Stakeholder management

Presentation skills

Cross-functional collaboration

Analytical thinking

Network design

Troubleshooting

Education

Bachelor's degree (preferred)

ITSM Foundation training

Tools

Wireshark

SolarWinds

RTMT

NetMon

Cisco ISE

Juniper

AnyConnect VPN

F5 Load Balancers

Citrix Netscaler

Infoblox DNS/DHCP

Job description

The Network Engineer is responsible for design, provision, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. This person is expected to be a subject matter expert managing converged network technologies. Will also input to network architecture to ensure appropriate technology strategy to meet business requirements. This individual should be a highly qualified network with up-to-date hands-on skills. In addition, the ability to interact with distributed engineers, customers, and all levels of senior executive staff.

(Remote position)

General Accountabilities

• Design and implement LAN/WAN/WLAN, SD-WAN, Unified Communications, and Security solutions.
• Troubleshoot and maintain routers, switches, firewalls, and wireless controllers.
• Act as an escalation point for complex network and UC issues.
• Collaborate with cross-functional teams and provide expert-level network support.
• Maintain documentation and infrastructure diagrams.
• Analyze and monitor network performance and recommend improvements.
• Work with tools like Wireshark, Solarwinds, RTMT, NetMon, etc.

Job Qualifications

• Networking**: Cisco Nexus (NX-OS), Catalyst, ASR/ISR, SD-WAN, BGP, OSPF, EIGRP, VLANs, MPLS.
• Security**: Cisco ASA/Firepower, Palo Alto Prisma, Zscaler.
• Collaboration**: VoIP, SIP, MGCP, SCCP, FXO/FXS, SBC, Emergency Responder.
• Virtualization & Infra**: ESXi, VRFs, VDCs, F5 Load Balancers, Citrix Netscaler.
• IP Services**: Infoblox, DNS/DHCP management.
• Other**: Juniper, Cisco ISE, Anyconnect VPN, Prime Site Survey.

Education:

• Bachelor's degree preferred.
• ITSM foundation training required.

Experience:

• **5+ years** of experience in enterprise networks or managed service environments.
• Strong hands‑on expertise in Cisco environments; **CCNP Enterprise required**.
• Experience with collaboration platforms and UC architecture.
• Solid understanding of network protocols, TCP/IP, QoS, RTP, sRTP, SNMP, Netflow.
• Proficient in troubleshooting with network tools and debuggers.
• English fluency (written & verbal).
• MSP or consulting background is a plus.

Professional Skills

• Fluent English language skills required: verbal and written communication.
• Self-motivated and disciplined.
• Strong stakeholder relationship management skills.
• Strong investigative and analysis skills.
• Strong technical and process design and implementation skills.
• Strong communication and presentation skills along with the ability to work in a highly collaborative environment.
• Strong customer focused and ability to manage customer expectations.