Client Advisor - Monterrey

Louis Vuitton; Monterrey; On-site; MXN 180,000 - 340,000; Full time

Job summary

Louis Vuitton is seeking a Client Advisor who is highly motivated, curious and customer focused to create memorable experiences for our worldly clientele in a luxury retail setting.

As an ambassador of the Brand, you will tailor client experiences, nurture relationships using our clienteling tools, and contribute to the store’s success through a strategic sales mindset and impeccable service. Fluency in Spanish and English is preferred.

Qualifications

• Experience in luxury or premium retail preferred.
• Excellent verbal and written communication in Spanish and English.
• Ability to build long-lasting client relationships in a fast-paced store.

Responsibilities

• Create memorable experiences for clients and tailor in-store journeys.
• Build client relationships and loyalty using clienteling tools.

Skills

Customer service

Communication skills

Bilingual Spanish/English

Job description

Job responsibilities

Louis Vuitton is seeking a highly motivated, curious and customer focused Client Advisor with an undeniable passion for creating memorable experiences for our worldly clientele. As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. By striving to discover your Clients and their every need you will tailor their experience within our store in order to elevate their experience and impression of the Brand while also ensuring to build long lasting relationships which will be maintained through the usage of our in-house Clienteling tools and systems.

Profile

This is an opportunity for those who thrive in a fast-paced environment, who operates as a true personal ‘advisor’ to their clients with a passion to develop their career in luxury retail environment. With a strong strategic sales & commercial mindset, willingness to learn and a flare for forming meaningful relationships across our diverse client base, your self-driven and curious nature will continuously drive your improve personal and team performance. We value forward thinking individuals who are eager to use their creativity and skill set in order to drive the continued success and strong heritage of the brand. Ideally, we are seeking individuals with previous retail experience preferably gained within a high endor luxury market however we will also consider those with a strong track record of working within a customer centric environment. Excellent verbal and written communication skills in Spanish and English.

Additional information

Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and thrive. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture focused on meaningful strategies aimed at creating an inclusive workforce. In addition to a generous benefits package, unparalleled career development opportunities, both locally & globally, as an employee at Louis Vuitton, you can expect to be provided with industry leading training which will offer you an in-depth insight into the luxury and retail environment.

Reference LVM34202