Mobility Growth Intern: Strategy, Ops & Analytics (Hybrid)

Didi; Monterrey; Híbrido; MXN 89.000 - 134.000; A tiempo parcial

Descripción de la vacante

DiDi Global Inc. is seeking a Premier Growth Intern to gain a 360° view of a high-growth mobility business. You will work across Strategy, Operations and Communications, contributing to Vehicle Catalog accuracy, driver communications, and growth initiatives.

You'll learn eligibility criteria for EV fleets, assist in acquisition strategies, manage multi-channel communications, and help align field operations with digital records to accelerate driver onboarding.

Formación

• Students currently enrolled in Economics, Business, Engineering, Data/Business Analytics, or related fields.
• Unstoppable Curiosity: Desire to understand why and how a business scales.
• Analytical Mindset: Comfortable with Excel/Google Sheets and database cleaning and organization skills.
• Adaptability & Ownership: Take pride in your tasks. Proactivity is key.
• Collaboration Skills: Able to navigate among different internal and external stakeholders.
• Tech Orientation: Interested in CRM tools, BI, and automation. Able to turn a manual process into a streamlined project.
• Strong Communication & Empathy: You can put yourself in the customers' shoes, translating complex requirements into simple, friendly, and motivating messages.

Responsabilidades

• Learning the Core of Mobility: You will support the definition and management of eligibility criteria for our Electric Vehicle fleet, learning what it takes to maintain a 'gold standard' in the industry.
• Supporting Acquisition Strategy: You will assist in the 'Driver as Employee' strategy, helping us refine sales pitches and identify new channels to attract top-tier driver profiles.
• Mastering Multi-Channel Communication: In collaboration with Marketing, you will help manage and update our communication library (WhatsApp Business, In-App pushes, and scripts), ensuring our voice is consistent and clear.
• Connecting Office with Field Ops: You will act as a bridge to our Driver Center, helping oversee that audits and kit installations (Dashcams, Tags, etc.) match our digital records.
• Optimizing the Funnel: You will identify bottlenecks in the 'Requirement Compliance' flow, proposing ideas to make the journey from 'interested driver' to 'active on the road' faster and smoother.

Conocimientos

Unstoppable Curiosity

Analytical Mindset

Adaptability & Ownership

Collaboration Skills

Tech Orientation

Strong Communication & Empathy

Educación

Students currently enrolled in Economics, Business, Engineering, Data/Business Analytics

Herramientas

CRM tools

BI platforms

Automation tools

Descripción del empleo

DiDi Global Inc. is seeking a Premier Growth Intern to gain a 360° view of a high-growth mobility business. You will work across Strategy, Operations and Communications, contributing to Vehicle Catalog accuracy, driver communications, and growth initiatives.

You'll learn eligibility criteria for EV fleets, assist in acquisition strategies, manage multi-channel communications, and help align field operations with digital records to accelerate driver onboarding.