Driver Ecosystem Intern

DiDi Chuxing; Monterrey; Presencial; MXN 89.000 - 134.000; Jornada completa

Descripción de la vacante

DiDi Global Inc. is the world’s leading mobility technology platform with a focus on electric mobility and growth engine strategies.

The Premier Growth Intern will gain a 360° view of the business, acting as a vital link between Strategy, Operations, and Communication, and help ensure our Vehicle Catalog is precise and our driver communications are seamless. You will learn eligibility criteria for our EV fleet, support the Driver as Employee strategy, manage multi-channel communications, and

Formación

• Students currently enrolled in Economics, Business, Engineering, Data/Business Analytics, or related fields.

Responsabilidades

• Support definition and management of eligibility criteria for the Electric Vehicle fleet.
• Assist in driver acquisition strategies and refine pitches.
• Help manage and update communication library (WhatsApp Business, in-app pushes, scripts).
• Bridge between Driver Center and field operations; oversee audits and kit installations.
• Identify bottlenecks in the qualification flow and propose improvements to speed up onboarding.

Conocimientos

Analytical mindset

Excel/Google Sheets

Adaptability

Ownership

Collaboration

Tech orientation

Excellent communication

Educación

Economics, Business, Engineering, Data/Business Analytics student

Herramientas

CRM tools

BI

Descripción del empleo

DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

The Premier Growth team is the engine behind our most exclusive vehicle category. We don’t just manage a fleet; we design the standards for the future of electric mobility.

As a Premier Growth Intern, you won't just be watching from the sidelines. You will have a 360° view of the business, acting as a vital link between Strategy, Operations, and Communication. This is a role for someone who wants to understand how a high-growth startup works from the inside out. You will help us ensure our Vehicle Catalog is precise, our driver communication is seamless, and our "Growth Engine" runs at full speed. If you are a fast learner who loves solving puzzles and seeing the immediate impact of your work, this is your place.

In this role, you'll be...

• Learning the Core of Mobility: You will support the definition and management of eligibility criteria for our Electric Vehicle fleet, learning what it takes to maintain a "gold standard" in the industry.
• Supporting Acquisition Strategy: You will assist in the "Driver as Employee" strategy, helping us refine sales pitches and identify new channels to attract top-tier driver profiles.
• Mastering Multi-Channel Communication: In collaboration with Marketing, you will help manage and update our communication library (WhatsApp Business, In-App pushes, and scripts), ensuring our voice is consistent and clear.
• Connecting Office with Field Ops: You will act as a bridge to our Driver Center, helping oversee that audits and kit installations (Dashcams, Tags, etc.) match our digital records.
• Optimizing the Funnel: You will identify bottlenecks in the "Requirement Compliance" flow, proposing ideas to make the journey from "interested driver" to "active on the road" faster and smoother.

We're eager to be in touch because you have...

• Students currently enrolled in Economics, Business, Engineering, Data/Business Analytics, or related fields.
• Unstoppable Curiosity: Desire to understand why and how a business scales.
• Analytical Mindset: Comfortable with Excel/Google Sheets and database cleaning and organization skills.
• Adaptability & Ownership: Take pride in your tasks. Proactivity is key.
• Collaboration Skills: Able to navigate among different internal and external stakeholders.
• Tech Orientation: Interested in CRM tools, BI, and automation. Able to turn a manual process into a streamlined project.
• Strong Communication & Empathy: You can put yourself in the customers' shoes, translating complex requirements into simple, friendly, and motivating messages.

You'll love working at DiDi because...

We create user value

We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant and efficient.

We are data-driven

We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.

Win-win Collaboration

Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.

We believe in integrity

Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.

Growth

We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.

Diversity and Inclusion

Diversity is one of our biggest strengths. Our differences are what make us distinct. We respect each other and believe in equal opportunities for all.

We are committed to building inclusive and diverse teams

At DiDi, we believe that our differences are our biggest source of strength. That’s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.

Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.