Microsoft 365 Migration & VIP Support Specialist

DXC Technology Company; Ciudad de México; On-site; MXN 360,000 - 600,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

Wellness programs

Retirement savings plans

Paid holidays

Job summary

DXC Technology is seeking a Microsoft 365 Administration Specialist to manage and evolve the organization’s Microsoft 365 environment, including mailboxes, licensing, and tools across Teams, SharePoint, and OneDrive. You will support VIP users and contribute to large‑scale email migrations and IMT enhancements.

The role involves configuring settings, monitoring service health, and providing advanced Office 365 support, with a focus on security and compliance.

Qualifications

• Experience administering Microsoft 365 environments across Outlook, OneDrive, Teams, SharePoint, Viva Engage, Planner, and Forms.
• Experience with Exchange Online mailbox management, retention policies, licensing, archiving, and data recovery.
• Experience with large‑scale email migrations and the Identity Migration Tool (IMT).
• Proven ability to provide Help Desk style support and create technical documentation.

Responsibilities

• Create and manage personal and departmental mailboxes.
• Lead large‑scale email migration projects and coordinate with country postal services for international transfers.
• Maintain and enhance the Identity Migration Tool (IMT).
• Provide incident support including VIP and senior leadership requests.
• Monitor mailbox archiving and perform data recovery when needed.
• Escalate issues with external resolution groups and perform health checks.

Skills

Microsoft 365 admin

Exchange Online

VIP support

Troubleshooting

Documentation

Tools

IMT

SharePoint Online

Teams

OneDrive

ServiceNow

Job description

DXC Technology is seeking a Microsoft 365 Administration Specialist to manage and evolve the organization’s Microsoft 365 environment, including mailboxes, licensing, and tools across Teams, SharePoint, and OneDrive. You will support VIP users and contribute to large‑scale email migrations and IMT enhancements.

The role involves configuring settings, monitoring service health, and providing advanced Office 365 support, with a focus on security and compliance.