Mexico E-Commerce Growth Lead

Levi Strauss & Co.; Ciudad de México; On-site; MXN 1,500,000 - 2,100,000; Full time

Job summary

Levi Strauss & Co. in Mexico City is seeking a senior leader to own the Mexico e-commerce strategy and operating plan for Levi.com, marketplaces and digital partnerships.

The role drives net sales, profitability and KPI governance across a fast-moving digital landscape. You will partner with Merchandising, Planning and Finance to optimize assortment, pricing, demand and inventory, while leading digital merchandising, CRM and loyalty initiatives to accelerate growth across channels.

Responsibilities

• Own the Mexico e-commerce strategy and annual operating plan across Levi.com, marketplaces and digital partnerships.
• Be accountable for net sales, gross profit, EBIT, operating expenses, forecast accuracy and ROI.
• Build forecasts, scenarios and business cases, identifying risks and opportunities against forecast and prior year.
• Lead the digital commercial calendar, including product launches, events, promotions, markdowns and channel-specific growth initiatives.
• Partner with Merchandising, Planning and Finance on assortment, pricing, demand, replenishment, stock allocation, availability and inventory productivity.
• Lead digital merchandising, product discovery, onsite search, recommendations, content quality and conversion optimization across the full customer funnel.
• Define and boost the marketplace portfolio and operating model, including commercial terms, assortment, pricing, media, fulfillment, service levels and profitability.
• Lead the e-commerce agenda for omnichannel capabilities, including Click & Collect, returns in store, ship from store, endless aisle and unified inventory.
• Own the business roadmap and prioritization for e-commerce platforms, order management, CRM, loyalty, payments, analytics, integrations and automation.
• Partner with IT to define requirements, manage testing and deployment, mitigate risk and ensure adoption of new capabilities with limited customer impact.
• Oversee order management, fulfillment, last mile, customer service, returns, cancellations and service-level performance.
• Ensure reliable financial, transactional, funnel, consumer and operational data, with shared KPI definitions and clear governance.
• Lead and develop the Mexico e-commerce team and create clear accountability across internal partners, agencies and vendors.

Job description

Levi Strauss & Co. in Mexico City is seeking a senior leader to own the Mexico e-commerce strategy and operating plan for Levi.com, marketplaces and digital partnerships.

The role drives net sales, profitability and KPI governance across a fast-moving digital landscape. You will partner with Merchandising, Planning and Finance to optimize assortment, pricing, demand and inventory, while leading digital merchandising, CRM and loyalty initiatives to accelerate growth across channels.