Mexico Core Banking & Digital Channels Program Manager

Universia México; Panindicuaro; On-site; MXN 1,200,000 - 2,400,000; Full time

Job summary

Openbank Mexico is seeking a Software Program Manager based in Mexico City to lead the engineering organization responsible for Core Banking and Digital Channels, delivering secure, scalable banking technology. You will balance local market needs with Santander's global technical ecosystem, drive incident readiness, and coordinate with Openbank Mexico, ODS, and global teams to deliver reliable platforms.

The role requires strong engineering leadership, product orientation, and a production

Responsibilities

• Define and execute engineering strategy for adopting global platforms in line with Openbank Mexico business priorities and ODS global technology direction; lead local Core Banking and Digital Channels teams; apply group engineering standards for scalability, security, maintainability, reliability, and reuse; and guide architecture, technical decisions, and technical debt management.
• Lead end-to-end engineering execution from discovery and design through development, testing, production deployment, and stabilization; coordinate Core and Channels delivery; manage capacity, commitments, dependencies, and trade-offs with global teams; and improve predictability, throughput, and time-to-market without compromising quality or resilience.
• Establish engineering excellence through modern software development practices and AI, including code quality, automated testing, CI/CD, DevSecOps, observability, release engineering, DORA and SPACE metrics, AI-assisted development, root-cause analysis, preventive improvements, and clear ownership of software quality.
• Lead Openbank Mexico’s adoption of global Core Banking and Digital Channels capabilities; influence global platform roadmaps; promote reusable, configurable, API-first, modular solutions; assess local solutions when global capabilities cannot meet critical needs; and manage migration, modernization, compatibility, regression, integration, stability, fragmentation, and technical-debt risks.
• Ensure solutions meet security, resilience, auditability, and regulatory requirements; partner with SRE, Infrastructure, CISO, Risk, Compliance, and Operations; strengthen incident resolution, problem management, root-cause remediation, controlled deployments, regression testing, quality gates, technical ownership, disaster recovery, and business continuity readiness.
• Lead and develop engineering managers, technical leads, and software engineers across Core and Channels; build a high-performance culture of ownership, collaboration, accountability, technical excellence, and learning; develop leadership pipelines, succession plans, career paths, skills, team structures, and capacity; and strengthen local capability, knowledge sharing, and use of global expertise and reusable assets.
• Serve as the principal engineering counterpart to Openbank Mexico’s Head of Technology & Operations, Product leadership, and relevant ODS executives; translate priorities into engineering requirements; negotiate capacity, sequencing, and trade-offs; resolve local and global priority conflicts; report transparently on performance, risks, dependencies, and remediation; foster One Team across Product, Engineering, QA, Architecture, and Operations; and escal…

Job description

Openbank Mexico is seeking a Software Program Manager based in Mexico City to lead the engineering organization responsible for Core Banking and Digital Channels, delivering secure, scalable banking technology. You will balance local market needs with Santander's global technical ecosystem, drive incident readiness, and coordinate with Openbank Mexico, ODS, and global teams to deliver reliable platforms.

The role requires strong engineering leadership, product orientation, and a production