Mexico City Workplace Coordinator

Infoblox; Ciudad de México; Híbrido; MXN 360.000 - 480.000; Jornada completa

Descripción de la vacante

Infoblox is seeking a Workplace Coordinator to join our Workplace Operations – Facilities & Events team in the Mexico City office. You will be the primary front-of-house and day-to-day workplace operations contact for the Mexico City Center of Excellence, ensuring a safe, professional, and high-performing environment for employees and visitors.

Collaborating with Workplace Operations, Corporate Real Estate, IT, Security, People & Places, and local leaders, you will help bring Infoblox’s global

Formación

• 2–4 years in facilities, workplace operations, office coordination or related customer-facing roles.
• Experience running day-to-day office operations with attention to detail and follow-through.
• Strong customer-service mindset supporting employees, leaders and visitors in a fast-paced setting.
• Familiarity with building management and external vendors to resolve issues following Infoblox standards.
• Comfort with workplace tools like ServiceNow or similar ticketing platforms.

Responsabilidades

• Lead front-of-house operations and act as primary workplace contact for employees, visitors and vendors in the Mexico City office.
• Coordinate employee support services, handling inquiries, service requests and wayfinding with timely responses.
• Manage daily operations with the building operator, access, services, janitorial and maintenance escalations.
• Administer access control and security processes aligned to Infoblox standards.
• Coordinate local vendors for catering, pantry, supplies, shipping, and office services, tracking costs and renewals.
• Support onboarding/offboarding logistics, including workspace readiness and orientation to workplace tools.
• Oversee mail, shipping, and receiving and ensure compliant processes with global SOPs.
• Log safety, comfort and maintenance issues and track remediation through ServiceNow or similar tools.
• Use AI-enabled tools to summarize feedback, draft communications, and organize playbooks for recurring workflows.

Conocimientos

Front-of-house operations

Vendor coordination

Office operations

Customer-facing services

Ticketing/tool familiarity

Educación

Bachelor’s degree in Business, Hospitality, Facilities Management, or related field

Herramientas

ServiceNow

Microsoft 365 / Outlook/Teams

Envoy/Kadence desk-booking systems

Descripción del empleo

Infoblox is seeking a Workplace Coordinator to join our Workplace Operations – Facilities & Events team in the Mexico City office. You will be the primary front-of-house and day-to-day workplace operations contact for the Mexico City Center of Excellence, ensuring a safe, professional, and high-performing environment for employees and visitors.

Collaborating with Workplace Operations, Corporate Real Estate, IT, Security, People & Places, and local leaders, you will help bring Infoblox’s global