AI Digital Experience Engineer - Flexible Work & Growth

Infoblox; Ciudad de México; Presencial; MXN 600.000 - 900.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health coverage

Flexible work options

Learning programs

Volunteer hours

Office amenities

Charitable Giving

Descripción de la vacante

Infoblox is seeking an AI Digital Experience Engineer to join our HR Operations team in Mexico City. You will design and deploy AI-powered experiences for employees, managers, and candidates, turning approved designs into usable agents and workflows that feel like a single natural-language front door.

You will work with People & Places SMEs, IT, and Security to ensure compliant, well-governed solutions. This role emphasizes rapid iteration, testing, and collaboration across a global team to

Formación

• 5+ years in software/systems development, automation, or digital experience.
• Experience with low-code/no-code platforms and automation tools.
• Hands-on with GenAI tooling and prompt-engineering.
• Strong English communication and cross-functional collaboration.

Responsabilidades

• Translate needs into AI-driven experiences (agents, tools, apps).
• Build AI agents, workflows, and conversational experiences on Copilot Studio, Power Automate, Glean, ServiceNow.
• Implement end-to-end use cases with configuration, prompt tuning, integrations, and testing.
• Improve experiences to deflect routine questions and guide users to the right next steps.
• Collaborate with SMEs to ensure answers come from current, official sources.
• Test, monitor, and optimize experiences using usage and quality metrics.
• Ensure data privacy, security, and compliance in partnership with IT and Security.

Conocimientos

GenAI tooling experience

Python/JavaScript scripting

English communication

Cross-functional collaboration

Educación

Bachelor's degree in Computer Science or related field

Herramientas

Microsoft Copilot Studio

Power Automate

Glean

ServiceNow

Oracle HCM/ Redwood

Descripción del empleo

Infoblox is seeking an AI Digital Experience Engineer to join our HR Operations team in Mexico City. You will design and deploy AI-powered experiences for employees, managers, and candidates, turning approved designs into usable agents and workflows that feel like a single natural-language front door.

You will work with People & Places SMEs, IT, and Security to ensure compliant, well-governed solutions. This role emphasizes rapid iteration, testing, and collaboration across a global team to