Mexico Account Coordinator: Cross-Border Ops

arrivelogistics.com; Región Centro; Presencial; MXN 180.000 - 240.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Monthly grocery vouchers

Vacation days

Medical insurance (including dental &

Vision plans

Casual dress code

Office team events & happy hours

Guadalajara office in Torre 1500

Free coffee

Employee Assistance Program

Referral Program

Descripción de la vacante

Arrive Logistics is a leading transportation and technology company expanding its Cross-Border Mexico team in Guadalajara. The Mexico Account Coordinator will manage daily operations for existing MX client accounts and oversee shipment execution, collaborating with BD and CS teams to support growth.

You’ll build loads, schedule pickups, communicate with stakeholders, and ensure accurate documentation while maintaining a proactive approach to issues and aging.

Formación

• Fluent in Spanish and English.
• High school diploma or equivalent required; bachelor’s degree preferred.
• Proven commitment and strong work ethic in school or work settings.
• Fast-paced and able to multitask in high-pressure environments.
• Able to follow verbal and written instructions with confidence.
• Polished communicator with strong interpersonal skills, both verbal and written.

Responsabilidades

• Build loads in accordance with customer requirements in our system with accuracy and timeliness.
• Manage and schedule appointments so shipments are picked up and delivered within the customer’s timetable.
• Provide proactive, professional communication with account reps, carrier reps, and customers, including tracking updates.
• Gather required information for pre-pickup prep and communicate delays to customers.
• Prioritize exceptions by coordinating with internal teams on shipment updates and charges.
• Ensure all paperwork is received and loads are closed out properly for execution.

Conocimientos

Bilingual (Spanish/English)

Multitasking

Strong work ethic

Communication skills

Verbal & written

Team collaboration

Educación

High school diploma or equivalent

Bachelor’s degree

Descripción del empleo

Arrive Logistics is a leading transportation and technology company expanding its Cross-Border Mexico team in Guadalajara. The Mexico Account Coordinator will manage daily operations for existing MX client accounts and oversee shipment execution, collaborating with BD and CS teams to support growth.

You’ll build loads, schedule pickups, communicate with stakeholders, and ensure accurate documentation while maintaining a proactive approach to issues and aging.