Mexican Customs Service Representative (Import Air Operations)

Buckland Customs Brokers Ltd.; Región Centro; Híbrido; MXN 260.000 - 380.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Benefits package

Career development

Collaborative environment

Descripción de la vacante

Buckland Customs Brokers Ltd. in Mexico is seeking a Mexican Customer Service Representative (Import Air Operations) to handle documentation preparation, monitor customs releases, and coordinate import/export shipments in line with Mexican regulations.

You will liaise with clients, vendors, and Buckland MX brokers, manage daily tasks, prepare reports, and ensure timely clearance of air shipments while upholding compliance and accuracy.

Formación

• Minimum 2 years in customs brokerage or logistics experience.
• Intermediate MS Office knowledge.
• Mexican Legislation in Foreign Trade Business knowledge.
• Must be legally eligible to work for the Company at all times.
• Bilingual in Spanish/English is a plus.

Responsabilidades

• Provide the highest level of customer service to clients, vendors, and service providers in acquiring import/export documentation.
• Facilitate setup of Mexican IOR file with Buckland MX broker Portfolio Partnership.
• Coordinate all shipments for customs clearance for Air shipments.
• Prepare daily and weekly reports based on shipment status for Air shipments.
• Coordinate daily tasks efficiently and prioritize activities for warehouse and office improvement.

Conocimientos

Customer service

Time management

Attention to detail

Bilingual (Spanish/English)

Educación

High School Diploma or equivalent

Herramientas

MS Office

Descripción del empleo

Buckland is looking for a Mexican Customer Service Representative (Import Air Operations)

What you’ll be doing

This position is responsible for the handling of the documentation preparation, monitoring and coordinating of customs release of shipments for the import of commercial goods into Mexico and Mexican exports into the rest of the world in accordance with Mexican Customs Regulations.

What we can offer you

• Competitive salary and benefits package
• A friendly, collaborative work environment
• Opportunities for professional development & ongoing learning
• A chance to be part of a growing organization

You will be responsible for

• To provide the highest level of customer service to clients, vendors, and service providers in acquiring the proper import/export documentation.
• Facilitate set up of Mexican IOR file with Buckland MX broker Portfolio Partnership.
• Integrate Legal MX files on IOR and update forms in compliance on Mexican regulations early on calendar year.
• Coordinate all shipments for customs clearance on timely fashion and ensure process flow based on best practices per shipment type: Air.
• Communicate, delegate and expedite shipment clearance through multiple ports with Buckland MX Vendors in accordance on client’s priorities and instructions.
• Assist on Compliance and monitor operations per types: V1, RT, F4, A3 and other as requested.
• Coordinate daily tasks in an efficient manner; prioritize activities and define urgent process reviews for Warehouse and office improvement.
• Completion of mid to high volume shipment clearance for Air.
• Prepare daily and weekly reports based on shipment status for Air shipments.
• Integrate Summary Shipment for Liquidation Box Reports.
• Other duties or projects as assigned.

What we need from you

• High School Diploma or equivalent.
• Minimum 2 years in custom brokerage or logistics experience.
• Intermediate MS Office knowledge.
• High level of organization, time management and attention to detail.
• Completion of complex entries.
• Mexican Legislation in Foreign Trade Business knowledge
• Bilingual in Spanish/English is a plus
• Must be legally eligible to work for the Company at all times.