MEX - Credit - Billing and Collection Specialist

CR England; Santiago de Querétaro; Presencial; MXN 180.000 - 280.000; Jornada completa

Descripción de la vacante

CR England in Querétaro is seeking a Billing and Collection Specialist (T2) to create and send accurate invoices based on contracts and purchase orders. You will follow up on aging customer accounts and resolve billing discrepancies to protect cash flow.

The role requires advanced English, experience with Ten Key, Excel and Outlook, and at least one year in collections, accounting or CRM. It is a full-time on-site position with standard business hours.

Formación

• At least 1 year of experience in Collections, accounting or CRM.
• Advanced English, both written and spoken.
• Experience with Ten Key, Excel and Outlook.
• Administration/accounting education preferred.
• Ability to work unsupervised and build customer relationships.

Responsabilidades

• Accurately billing a list of accounts in CR England's system and client sites.
• Ensuring paperwork (BOLs), accessorial receipts and authorizations are available.
• Providing spreadsheets and monitoring accounts to ensure timely payments.
• Follow up on aging and respond to billing discrepancies with customers.

Conocimientos

English proficiency

Work unsupervised

Assertiveness

Customer relationship

Educación

Administration / accounting education (preferred)

Herramientas

Ten Key

Excel

Outlook

CRM

Microsoft Office

Descripción del empleo

Due to the our exponential growth, we are looking for our next:

Billing and Collection Specialist - T2

Shift: M-F 8:00 AM - 5:00 PM

General Description: To create and send accurate invoices to clients based on contracts, service records, or purchase orders and following the requirements needed in each accout. Efficient follow up on aging and customers needs regarding edi submission to avoid any potential bad debt or credit limit issues for our clients.

Duties and responsibilities

• Accurately billing a list of accounts in C.R. Englands`s system and occasionally in the customer`s web site.


• Ensuring paperwork (BOL`s), accessorial receipts and authorizations for specific charges are available and uploaded if required.


• Providing spreadsheets and monitoring accounts to ensure C.R. England is being paid accurately and on time.


• Any time off must be arranged with supervisor and employee must be at work and available to our customers, Sales Reps and Manager during specified hours.

Workingrelationships

• Work closely with Manager Ellie Stringfellow and Sales representatives


• Working with customers on past due and any billing discrepancies.

Qualifications /Skills

• English proficiency: advanced to native.


• Experience working with Ten Key, Excel, Outlook


• Ability to work unsupervised, assertiveness


• Assertive person with the ability to build relationships with customers that will ensure prompt, accurate payment and resolution of any billing discrepancies.


• At least a year of experience in Collections, accounting or CRM


• Administration /accounting education (preffered)

Work experience Requirements

• At least a year of experience in Collections, accounting or CRM

Education,experience,and Licensing requirements

• Microsoft Office: Advanced ( Excel, Word, Outlook, others)


• Administration/accounting education (preferred)

Englishproficiency

• Excellent command of the English language, in both written and verbal communications.