Manufacturing Project Lead — Customer Delivery & Quality

Ichor Systems, Inc.; Veracruz; On-site; MXN 350,000 - 550,000; Full time

Job summary

Ichor Systems, Inc. is seeking a proactive Project Manager to lead fulfillment of customer commitments in a fast-paced manufacturing environment.

You will serve as the primary link between customers and operations, driving on-time delivery, quality, and cost competitiveness while ensuring an exceptional customer experience. You will coordinate cross-functional teams, maintain shop-floor presence, and translate customer requirements into feasible manufacturing processes.

Qualifications

• Bachelor’s degree in industrial, mechanical, or manufacturing engineering or related field.
• 3–5+ years of experience managing production or manufacturing projects.
• Experience working directly with customers.
• Strong Excel skills; familiarity with ERP and planning tools.
• Intermediate–advanced English (able to communicate technical topics with U.S. customers).

Responsibilities

• Lead customer projects from planning to delivery, ensuring timelines, volumes, quality, and cost targets are consistently met.
• Coordinate cross-functional efforts between Production, Engineering, Quality, Supply Chain, and Planning.
• Identify and manage operational risks; develop and execute effective contingency plans.
• Maintain strong daily presence on the shop floor to address issues impacting customer commitments.
• Communicate project status clearly and proactively to internal and external stakeholders.
• Translate customer requirements into feasible, stable, and competitive manufacturing processes.
• Respond quickly and professionally to escalations.
• Represent site capabilities and drive customer trust and value perception.

Skills

Customer orientation

Project planning

Risk management

Cross-functional leadership

Communication skills

Multiple priorities

Negotiation skills

Education

Bachelor's degree in industrial/manufacturing engineering

Tools

ERP

Planning tools

Excel

Job description

Ichor Systems, Inc. is seeking a proactive Project Manager to lead fulfillment of customer commitments in a fast-paced manufacturing environment.

You will serve as the primary link between customers and operations, driving on-time delivery, quality, and cost competitiveness while ensuring an exceptional customer experience. You will coordinate cross-functional teams, maintain shop-floor presence, and translate customer requirements into feasible manufacturing processes.