Manufacturing IT Support Specialist

Kutir Technologies; Apodaca; Presencial; MXN 180.000 - 300.000; Jornada completa

Descripción de la vacante

Kutir Technologies is seeking an IT Support professional in Mexico to manage PC hardware/software support, OS troubleshooting, and network topology tasks. The role involves remote support, server and network administration, and hands-on hardware maintenance in a manufacturing environment.

Applicants should have a degree or 2+ years of IT experience, plus Dell/Lenovo and A+ certifications or equivalents. Prior experience in manufacturing IT is preferred and essential for rapid issue resolution.

Formación

• Bachelor's degree or 2+ years IT experience.
• Dell/Lenovo certification or equivalent.
• A+ certification or equivalent.
• 2+ years experience supporting PC hardware and software.
• Strong knowledge of Windows OS, Microsoft Office, and Active Directory.
• Experience with remote support and network topology.
• IT Support Manufacturing Industry experience preferred.

Responsabilidades

• PC hardware support and lifecycle tasks including builds and post-imaging setup.
• Software support: OS troubleshooting, installations, driver updates, virus remediation.
• Network support: connectivity assistance and basic cabling tasks.
• Printer and fax troubleshooting and maintenance.
• Server support: installations, configurations, maintenance, upgrades, backups.
• Systems administration: network management, installations, maintenance.
• Assist with change management and project-related tasks.
• Coordinate with teams to ensure smooth IT operations.

Conocimientos

PC hardware & software support

Remote support experience

Windows OS & AD

Network topology knowledge

Manufacturing IT support

Educación

Bachelor's degree in Computer Science or related field

A+ certification

Dell/Lenovo certification or equivalent

Descripción del empleo

Kutir Technologies is seeking an IT Support professional in Mexico to manage PC hardware/software support, OS troubleshooting, and network topology tasks. The role involves remote support, server and network administration, and hands-on hardware maintenance in a manufacturing environment.

Applicants should have a degree or 2+ years of IT experience, plus Dell/Lenovo and A+ certifications or equivalents. Prior experience in manufacturing IT is preferred and essential for rapid issue resolution.